Re: [rt-users] new install 3.6.6 - logo image issue

2008-05-20 Thread Robert Keidel
Hello, thanks Sam, I tried the stuff you suggested, but it did not fix my problem. I am at the point to start over from scratch. I am very certain that this issue is created from a wrong installation process. My question is now, where do I have to look at, so I do not create that error again. I

Re: [rt-users] new install 3.6.6 - logo image issue

2008-05-20 Thread Robert Keidel
I solved my my problem. I am not sure if that is the right approach, but at least it works now. When I run the ./configure command, I always use --with-rt-group=rt, and I added this group to the system. This time I used root instead of rt and it works. Thanks Robert On Tue, May 20, 2008 at 1:00

Re: [rt-users] new install 3.6.6 - logo image issue

2008-05-16 Thread Robert Keidel
Hello, I fixed the apache issue. But I still try to figure out my problems with Logo. I try to make something clear for myself. So please let me know if I am wrong. The whole RT site is under the following directory tree. And I assume here the default iinstallation. /opt/rt3/share/html/ So if I

Re: [rt-users] new install 3.6.6 - logo image issue

2008-05-16 Thread Stephen Turner
At 05:12 PM 5/16/2008, Robert Keidel wrote: Hello, I fixed the apache issue. But I still try to figure out my problems with Logo. I try to make something clear for myself. So please let me know if I am wrong. The whole RT site is under the following directory tree. And I assume here the default

[rt-users] new install 3.6.6 - logo image issue

2008-05-15 Thread Robert Keidel
Hello everybody, I installed the new version RT 3.6.6 on an ubuntu server 8.04. The installation went fine. I am able to login to the RT. The only issue I have is the logo in the left upper corner. I don't know how I can make that work. If I look at the image properties it shows me the following:

Re: [rt-users] new install 3.6.6 - logo image issue

2008-05-15 Thread Sam A. Hicks
confidential and subject to the Confidentiality Notice at www.mcfina.com/emailpolicy -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Keidel Sent: Thursday, May 15, 2008 4:28 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] new install 3.6.6