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[EMAIL PROTECTED]
Subject: Re: [rt-users] problem regarding custom fields.
Krishna,
Besides giving queue/ticket rights to groups, groups also have to
have
rights to a Custom Field in order to see it and/or modify it.
Administration of a Custom Field involves changing the type of data
Hi,
I have a query regarding custom fields:
I have created different custom fields and the root user can able to see the
custom fields and can change or modify the custom fields. But the owner of
the ticket cannot able to see the custom fields and can also change or
modify the custom
Krishna,
Besides giving queue/ticket rights to groups, groups also have to have
rights to a Custom Field in order to see it and/or modify it.
Administration of a Custom Field involves changing the type of data
expected, creating new ones, etc. Those rights are granted via Queue
rights for
