Hi list,
I'm looking into email alerts for untouched tickets, and I thought of the
crontool right away. In reading its Wiki page, I'm a little confused about
setting up the user to run it. RT 4.4.1, Debian 8. Link I've been reading:
https://rt-wiki.bestpractical.com/wiki/UseRtCrontool
The page say
On Thu, Nov 17, 2016 at 10:45 AM, Alex Hall wrote:
> Hi list,
> I'm looking into email alerts for untouched tickets, and I thought of the
> crontool right away. In reading its Wiki page, I'm a little confused about
> setting up the user to run it. RT 4.4.1, Debian 8. Link I've been reading:
> http