Isn't it easier to add cronjob to sync changes from LDAP to RT?
On 5/25/06, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
Here is the scenario:
Upon user/ticket creation I have RT set up to grab user info from a LDAP
server and place that info into the RT users' profile.
We have a small n
Here is the scenario:
Upon user/ticket creation I have RT set up to grab user info
from a LDAP server and place that info into the RT users’ profile.
We have a small number of users each month who change
departments, phone numbers etc.
I need to be able to allow any privileged user to