Re: [rt-users] rt-mailgate fallback

2012-12-04 Thread Thomas Sibley
On 12/04/2012 01:12 AM, Albert Shih wrote: > :0: > |/usr/bin/rt-mailgate --queue Support --action correspond --url > https://ULR_OF_RT > > > the problem is sometime the RT website is down (power failure) and in that > case the mail is lost. > > How can I tell rt-mailgate (or procma

Re: [rt-users] rt-mailgate fallback

2012-12-04 Thread Jason A. Smith
I think what you want to do is add a rule like this right below your pipe to rt-mailgate rule. This tells procmail to trap the error from the failed rt-mailgate delivery and retry later: # If RT delivery failed, return it to the mail queue, the MTA # will retry delivery later (75 is the value f

[rt-users] rt-mailgate fallback

2012-12-04 Thread Albert Shih
Hi, I would like to known if they are any solution to have a fallback solution about rt-mailgate with procmail. Actually I've something like in the .procmailrc # # Spam # :0: # spam * ^X-Spam-Status: YES* ! humain.addre