I tried RT in the Spring of 2008 and though it did most of what I
wanted, there were a couple of features (or lack of them) that made me
stop. I have searched this mailing list for an update on these features,
but have failed to find a definitive answer.
Searchable body
Include screen dumps
Tim;
Tim Bonnell wrote:
Searchable body. I used RT to log customers problem requests, and
document the solution. I would include code snippets, error logs etc,
and would need to be able to search for these pieces in future call
requests.
You can search for anything in RT,
On Fri, Jan 08, 2010 at 11:42:32AM -, Tim Bonnell wrote:
I tried RT in the Spring of 2008 and though it did most of what I
wanted, there were a couple of features (or lack of them) that made me
stop. I have searched this mailing list for an update on these features,
but have failed to find
