Hi All, hope some one can give me some insight to below or refer to a UTL
Currently I am using RT as below (must be the must be the simplest way of
using).
1. I have created a queue per each customer
2. and Create, admincc etc the customer and some internal supervisors
3. Each queue has its own
In my opinion this would best be done with Constituencies but using a plugin
for RT called RTIR.
https://www.bestpractical.com/docs/rtir/3.2.0/Constituencies.html
On Aug 4, 2015, at 11:54 PM, Asanka Gunasekera asanka_gunasek...@yahoo.co.uk
wrote:
Hi All, hope some one can give me some
Thank you the quick response Landon, this is great
On Wed, 5/8/15, Landon Stewart lstew...@iweb.com wrote:
Subject: Re: [rt-users] single queue for multiple customers
To: Asanka Gunasekera asanka_gunasek...@yahoo.co.uk
Cc: rt-users
