Re: [rt-users] status of Steal Ticket feature?

2006-05-18 Thread Wagener, Harald
Am 17.05.2006 23:23 Uhr schrieb Joshua Colson unter [EMAIL PROTECTED]: I can confirm this also. I have a SuperUser (using RT 3.6) who is unable to take ownership of a ticket. If I assign the OwnTicket right to the user then it works. I just hadn't gotten around to digging deeper for (what

Re: [rt-users] status of Steal Ticket feature?

2006-05-18 Thread Joe Auty
Solved this problem... I suck. I was trying to steal the ticket by reassigning it within the owner pull-down. It doesn't work here, but that big old steal link at the top of the screen works just fine... =) I'd fine this as a bug, but not earth shattering in severity. On May 17, 2006,

Re: [rt-users] status of Steal Ticket feature?

2006-05-17 Thread Joshua Colson
On Wed, 2006-05-17 at 17:16 -0400, Joe Auty wrote: Hello, I've set my users with global superuser permissions, but for some reason this wasn't enough to own a ticket. I set them with own permissions, and now they can be assigned tickets. I can confirm this also. I have a SuperUser

Re: [rt-users] status of Steal Ticket feature?

2006-05-17 Thread Jesse Vincent
From the UPGRADING file in the distribution: *** UPGRADING FROM 3.5.7 and earlier - Changes: Scrips are now prepared and committed in order alphanumerically by description. This means that you can prepend a number (00, 07, 15, 24) to the beginning of each scrip's description, and they