Re: [rt-users] ticket rejected still bold in list

2015-03-02 Thread Luca Ferrari
On Mon, Mar 2, 2015 at 8:03 PM, LAW Andy wrote: > HTML styling - visited vs unvisited anchors/hrefs. Uhm...I don't think so, since to reject I have to visit the ticket anyway. Luca

Re: [rt-users] ticket rejected still bold in list

2015-03-02 Thread LAW Andy
HTML styling - visited vs unvisited anchors/hrefs. On 2 Mar 2015, at 18:53, Alex Peters mailto:a...@peters.net>> wrote: I'm not aware of this functionality at all in stock RT, but I'm keen to learn more. Looking forward to other responses to this issue. On Mon, 2 Mar 2015 9:54 pm Luca Ferrar

Re: [rt-users] ticket rejected still bold in list

2015-03-02 Thread Alex Peters
I'm not aware of this functionality at all in stock RT, but I'm keen to learn more. Looking forward to other responses to this issue. On Mon, 2 Mar 2015 9:54 pm Luca Ferrari wrote: > On Sat, Feb 28, 2015 at 4:18 AM, Alex Peters wrote: > > Could you please clarify this question? > > > > Looking

Re: [rt-users] ticket rejected still bold in list

2015-03-02 Thread Luca Ferrari
On Sat, Feb 28, 2015 at 4:18 AM, Alex Peters wrote: > Could you please clarify this question? > Looking at the ticket list I can see bold tickets when they are new and not yet modified, and then grayed once they are opened/commented. It happened in the past I rejected some tickets directly, and t

Re: [rt-users] ticket rejected still bold in list

2015-02-27 Thread Alex Peters
Could you please clarify this question? I believe that the formatting of tickets in search result lists is governed by the search display format for all tickets in the list, and can't be changed based on individual ticket attributes. On Thu, 19 Feb 2015 at 20:07 Luca Ferrari wrote: > Hi all, >

[rt-users] ticket rejected still bold in list

2015-02-19 Thread Luca Ferrari
Hi all, this could sound trivial, but if I reject tickets they remain still bolded in the list (e.g., dashboard list). I would like to have bolded only new tickets (not yet commented/opened), is this possible or am I missing something in the workflow? Thanks, Luca