Hi!
On Mi, 2009-02-11 at 14:17 -0800, Jo Rhett wrote:
Okay, this is so obvious of a requirement in a ticket system that I've
been spinning in circles assuming I'm overlooking something. However,
I haven't found it, so could someone please clue me in how to do this?
I have exactly the same
Okay, this is so obvious of a requirement in a ticket system that I've
been spinning in circles assuming I'm overlooking something. However,
I haven't found it, so could someone please clue me in how to do this?
Ticket opened by a customer - needs response
Ticket replied to by helpdesk - has
On Wed, Feb 11, 2009 at 02:17:45PM -0800, Jo Rhett wrote:
Okay, this is so obvious of a requirement in a ticket system that I've
been spinning in circles assuming I'm overlooking something. However,
I haven't found it, so could someone please clue me in how to do this?
Ticket opened by
On Feb 11, 2009, at 2:52 PM, John Rouillard wrote:
On Wed, Feb 11, 2009 at 02:17:45PM -0800, Jo Rhett wrote:
Okay, this is so obvious of a requirement in a ticket system that
I've
been spinning in circles assuming I'm overlooking something.
However,
I haven't found it, so could someone
