Re: [rt-users] unable to view attachment

2009-08-06 Thread Kevin Falcone
On Wed, Aug 05, 2009 at 11:46:19AM -0700, raym...@pilotsupplies.com wrote: Hi Kevin, Thank you for the reply. This is a new 3.8.4 install on Debian 9.04 and I have not made any changes to the code. All unprviledged users when The face that you have redir.asp in there speaks to some sort of

[rt-users] unable to view attachment

2009-08-05 Thread raymond
Hi, unprivileged user create ticket, priviledged helpdesk user reply with ticket, with attachment unpriviled user received email with attachment link

Re: [rt-users] unable to view attachment

2009-08-05 Thread Kevin Falcone
On Wed, Aug 05, 2009 at 11:11:31AM -0700, raym...@pilotsupplies.com wrote: Hi, unprivileged user create ticket, priviledged helpdesk user reply with ticket, with attachment unpriviled user received email with attachment link

Re: [rt-users] unable to view attachment

2009-08-05 Thread raymond
Hi Kevin, Thank you for the reply. This is a new 3.8.4 install on Debian 9.04 and I have not made any changes to the code. All unprviledged users when log in http://helpdesk.abc.com it automatially redirects to http://helpdesk.abc.com/SelfService/ currently all unpriviledge users can create