Under the Ticket page build the search you want (eg. Requestor = 'username' or
CreatedBy = 'username) but don't actually run the search. Under the Current
Search field is a Saved Searches box. Enter the name of the search in the
Description box and click save. Then go to Preferences->RT at a gla
Nope, 3.6.3 on FC7.
On Jan 7, 2008, at 1:10 PM, Patterson, Craig wrote:
What version of RT are you using? Is it before 3.6?
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That gets back to my original question. How do you create a new widget
that appears in the list to add to the "At a glance" view?
Steve
On Jan 7, 2008, at 12:18 PM, Mathew Snyder wrote:
Strange. I thought it was standard. I guess you can create a
custom search and
use that.
__
-users] Adding components to the At a Glance
Strange. I thought it was standard. I guess you can create a custom
search and
use that.
Keep up with me and what I'm up to: http://theillien.blogspot.com
Steve Cochran wrote:
> I was looking there, and in the global settings. I don'
Strange. I thought it was standard. I guess you can create a custom search and
use that.
Keep up with me and what I'm up to: http://theillien.blogspot.com
Steve Cochran wrote:
> I was looking there, and in the global settings. I don't have widget
> called "Tickets I created".
>
> Steve
>
>
I was looking there, and in the global settings. I don't have widget
called "Tickets I created".
Steve
On Jan 7, 2008, at 11:07 AM, Mathew Snyder wrote:
Under Preferences->RT at a glance you can select which widgets you
want to display.
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ht
Under Preferences->RT at a glance you can select which widgets you want to
display.
Keep up with me and what I'm up to: http://theillien.blogspot.com
Steve Cochran wrote:
>
> On Jan 7, 2008, at 10:31 AM, Mathew Snyder wrote:
>
>> Why not just use the "Tickets I created" widget?
>
> I don't h
On Jan 7, 2008, at 10:31 AM, Mathew Snyder wrote:
Why not just use the "Tickets I created" widget?
I don't have that widget listed, is it part of the standard install?
Steve
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