Re: [rt-users] Mail not working

2006-11-28 Thread Jason Fenner
Your smrsh link is not set right. In /etc/smrsh you should have a symlink to rt-mailgate, wherever you have it located on your system. For example, mine is at /opt/rt3/bin/rt-mailgate To locate this file run: find / -name rt-mailgate If the location was: /opt/rt3/bin/rt-mailgate, create

Re: [rt-users] Mail not working

2006-11-28 Thread John Arends
Thank you Jon and Jason, It turns out that my external authentication is actually what is stopping this from working. /rt is protected, and as long as authentication is on, sending mail does not work. This actually has nothing to do with the fact that I moved the installation from the doc

Re: [rt-users] Mail not working

2006-11-28 Thread Jason Fenner
John Arends wrote: snip Do you have any suggestions on how to get around this? It looks like rt-mailgate needs to talk to RT, but how can I do that if I have our custom external authentication system wrapped around RT? Maybe you need the REST and NOAUTH Locations in your httpd.conf file.

RE: [rt-users] Mail not working

2006-11-28 Thread Stephen Turner
-Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Arends Sent: Tuesday, November 28, 2006 10:44 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Mail not working Thank you Jon and Jason, It turns out that my external