> > > We're using RT 3.6.0 with mod_perl-2.0.2, and up until > > > yesterday, it was working fine. > > > > Make sure your Apache perl modules are up-to-date, in > > particular the perl-libapreq2 RPM > > Never had that package installed. > > ... And as a follow-up, I found the package and installed it, > still getting the same error ..
Was completely unrelated to this. After trying this, I downgraded all the packages to their pre-update versions, and tried it all again. It all failed, this time failing to find the 'content_type' method of 'Apache2::RequestRec'. So I went hunting. After muddling through the Wiki, and not really finding anything suitable there, I went back to reading the mod_perl2 documentation, and came across 'mod_perl 2.0 renaming' (http://perl.apache.org/docs/2.0/rename.html). At the bottom of the article, it mentions this: "* In a script or module, replace Apache->request() by Apache2::RequestUtil->request() and Apache->server() by Apache2::ServerUtil->server()." Having trawled through 'CGI.pm' yesterday, I noticed that this wasn't what was happening after the update(s). Even though the latest RHEL4 updates upgrades Perl to a different sub-build within RH's source tree (5.8.5-36.el4_5.2 as against what we were using, 5.8.5-36.RHEL4), this of course replaces the version of 'CGI.pm' that's in use with their distributed one, an old v3.05. CGI.pm -> 3.05 (as distributed with the EL4 'perl' RPM): 314: if ($MOD_PERL) { 315: $self->r(Apache->request) unless $self->r; 316: my $r = $self->r; 317: if ($MOD_PERL == 1) { 318: $r->register_cleanup(\&CGI::_reset_globals); 319: } 320: else { 321: # XXX: once we have the new API 322: # will do a real PerlOptions -SetupEnv check 323: $r->subprocess_env unless exists $ENV{REQUEST_METHOD}; 324: $r->pool->cleanup_register(\&CGI::_reset_globals); 325: } 326: undef $NPH; 327: } In newer versions of CGI.pm (3.29 in this case), it looks like this: 350: if ($MOD_PERL) { 351: if ($MOD_PERL == 1) { 352: $self->r(Apache->request) unless $self->r; 353: my $r = $self->r; 354: $r->register_cleanup(\&CGI::_reset_globals); 355: } 356: else { 357: # XXX: once we have the new API 358: # will do a real PerlOptions -SetupEnv check 359: $self->r(Apache2::RequestUtil->request) unless $self->r; 360: my $r = $self->r; 361: $r->subprocess_env unless exists $ENV{REQUEST_METHOD}; 362: $r->pool->cleanup_register(\&CGI::_reset_globals); 363: } 364: undef $NPH; 365: } It seems somewhere in the past, I upgraded 'CGI.pm' (and associated other pieces) to a newer mod_perl2 happy version, and didn't write it down in an obvious place. Anyway, thanks to all who read this thead. Stuart Browne _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com