Re: [rt-users] Transaction not being recorded

2007-01-11 Thread Drew Barnes
TECTED] Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Transaction not being recorded what sql engine are you running ISAM/Innodb ?? I did notice this happening a couple of times since upgrading to 3.6.1 when the system was fairly busy, it seems something is wrong with sql transactions wh

RE: [rt-users] Transaction not being recorded

2007-01-11 Thread Helmuth Ramirez
@lists.bestpractical.com Subject: RE: [rt-users] Transaction not being recorded Thanks Roy for your help on this again. I did as you instructed, I am not getting anything in the log. I am attaching a screenshot of my scrip, just so its clear what it is I'm doing. And believe me, it was not a silly que

Re: [rt-users] Transaction not being recorded

2007-01-11 Thread Mathew
Hmmm...You know, I'm not even sure (some Sys Admin I am, eh? :) ). Looking at my.cnf last night though I noticed that all of the Innodb related directives were commented out so I could only guess ISAM. If this is an issue with the DB being under stress while a ticket is created it may be due t

RE: [rt-users] Transaction not being recorded

2007-01-11 Thread Helmuth Ramirez
ot;obvious" questions in my book :-) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Roy El-Hames Sent: Thursday, January 11, 2007 8:42 AM To: [EMAIL PROTECTED] Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Transaction not being recorded

Re: [rt-users] Transaction not being recorded

2007-01-11 Thread Roy El-Hames
what sql engine are you running ISAM/Innodb ?? I did notice this happening a couple of times since upgrading to 3.6.1 when the system was fairly busy, it seems something is wrong with sql transactions when creating a ticket , where its not rolling back if it failed (though I am sure if it shoul

Re: [rt-users] Transaction not being recorded

2007-01-11 Thread Tobias Heinz
I had hundreds of those "transaction not recorded" errors on our rt 3.4.1 Installation. I posted multiple times to this and other lists, but nobody replied. It appears to be a general Problem with rt, making it unreliable and difficult to use in a production environment. Luckily rt sends a m