RE: [rt-users] custom scrip help - mail to GROUP

2006-04-20 Thread Kristopher Lusk
So, do you not have group email addresses like that in your organization? Addresses like [EMAIL PROTECTED] or [EMAIL PROTECTED] I thought most organizations did. Of course, everyone also has their own email address, but their address also belongs to the larger, group address (typically the name

RE: [rt-users] custom scrip help - mail to GROUP

2006-04-20 Thread Kristopher Lusk
] custom scrip help - mail to GROUP So, do you not have group email addresses like that in your organization? Addresses like [EMAIL PROTECTED] or [EMAIL PROTECTED] I thought most organizations did. Of course, everyone also has their own email address, but their address also belongs to the larger, group

Re: [rt-users] custom scrip help - mail to GROUP

2006-04-20 Thread Ruslan Zakirov
This distribution comes with script rtx-notify-group-admin with this script you can add ScripActions, for example Notify Group XXX and User YYY. And use such actions within your scrips. You need scrip: On Queue Change Notify Group Xxx with Template Yyy. As I recall On Queue Change is standard