RE: [rt-users] problem regarding custom fields.....

2007-10-19 Thread Krishna Prasad
ctical.com; [EMAIL PROTECTED] Subject: Re: [rt-users] problem regarding custom fields. Krishna, Besides giving queue/ticket rights to groups, groups also have to have rights to a Custom Field in order to see it and/or modify it. Administration of a Custom Field involves changing the ty

Re: [rt-users] problem regarding custom fields.....

2007-10-18 Thread Kenneth Crocker
Krishna, Besides giving queue/ticket rights to groups, groups also have to have rights to a Custom Field in order to see it and/or modify it. Administration of a Custom Field involves changing the type of data expected, creating new ones, etc. Those rights are granted via Queue rights for g