Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script)

2008-04-21 Thread Kenneth Crocker
Trenton, Did you get an answer to this? I just finished the same upgrade. We use Oracle. Kenn LBNL On 4/17/2008 8:30 AM, Trenton Taylor wrote: I’m trying to upgrade my RT system from 3.4.5 to 3.6.4 via: # command: /opt/rt3.6/sbin/rt-setup-database --action schema \

Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script)

2008-04-21 Thread Trenton Taylor
PROTECTED] Sent: Monday, April 21, 2008 12:02 PM To: Trenton Taylor Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script) Trenton, Did you get an answer to this? I just finished the same upgrade. We use Oracle. Kenn

Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script)

2008-04-21 Thread Kenneth Crocker
: Kenneth Crocker [mailto:[EMAIL PROTECTED] Sent: Monday, April 21, 2008 12:02 PM To: Trenton Taylor Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script) Trenton, Did you get an answer to this? I just

Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script)

2008-04-21 Thread Trenton Taylor
-users@lists.bestpractical.com Subject: Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script) Trenton, What I found was that I didn't need to BUILD the schema, just upgrade it. In fact, there are 3 DB upgrade executions we did (due to 3.5.1), which were

Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script)

2008-04-21 Thread Kenneth Crocker
helps out ... Trent -Original Message- From: Kenneth Crocker [mailto:[EMAIL PROTECTED] Sent: Monday, April 21, 2008 12:02 PM To: Trenton Taylor Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script) Trenton

Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script)

2008-04-21 Thread Trenton Taylor
@lists.bestpractical.com Subject: Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script) Trenton, By webpage, do you mean the Homepage? In 3.6.4, the first time any user signs on it will be blank. that's because the homepage settings (click Edit on the right of the RT

Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script)

2008-04-21 Thread Kenneth Crocker
Crocker [mailto:[EMAIL PROTECTED] Sent: Monday, April 21, 2008 1:05 PM To: Trenton Taylor Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script) Trenton, By webpage, do you mean the Homepage? In 3.6.4

Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script)

2008-04-21 Thread Trenton Taylor
, 2008 2:28 PM To: Trenton Taylor Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script) Trenton, Yep. Access to DataBases for the purpose of altering them is always limited. I had to have the permissions changed so I

Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script)

2008-04-21 Thread Kenneth Crocker
to the DB. -Original Message- From: Kenneth Crocker [mailto:[EMAIL PROTECTED] Sent: Monday, April 21, 2008 2:28 PM To: Trenton Taylor Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] error upgrading from 3.4.5 to 3.6.4 (via etc/upgrade/3.5.1 script) Trenton