Thanks, that's the recommendation I was looking for - the files don't change
much, but they're just unique to each queue.
-Original Message-
From: Jerrad Pierce
To: Mchugh, Sean
CC: rt-users@lists.bestpractical.com
Sent: Sat Mar 14 18:48:08 2009
Subject: Re: [rt-us
On Sat, Mar 14, 2009 at 18:29, Mchugh, Sean wrote:
> Definitely a valid approach which we use internally. However, we are
> dealing with a few external entities on the other end that have highly
> restricted internet access and arranging for that access is not always
> timely.
Well then, assuming
-users@lists.bestpractical.com
Sent: Sat Mar 14 16:11:20 2009
Subject: Re: [rt-users] reply with attachment
On Sat, Mar 14, 2009 at 01:17, Mchugh, Sean wrote:
> I'm looking for a quick and easy template that can add a variety of
> attachments to an email response.
>
> The pu
On Sat, Mar 14, 2009 at 01:17, Mchugh, Sean wrote:
> I'm looking for a quick and easy template that can add a variety of
> attachments to an email response.
>
> The purpose is to email customers legal forms and documents that need to be
> filled out as part of particular requests before the reques
Mchugh, Sean wrote:
> I'm looking for a quick and easy template that can add a variety of
> attachments to an email response.
>
> The purpose is to email customers legal forms and documents that need to be
> filled out as part of particular requests before the request can be worked
> on.
>
> Anyo
