*Charlotte, NC-remote for now*
*Long term*
*Role JD:*
*Responsibilities*
- Assist in defining and communicating technical and data best practices
to clients and partners, including;
- Infrastructure sizing and deployment architectures
- Data integration (inbound and outbound)
- System Administration (management, monitoring, maintenance)
- Solution installations and upgrades
- Develop and maintain strong professional relationships with our
clients and partners to facilitate a thorough understanding of their user
cases, business goals and objectives, and their specific technical
workflows and processes.
- Support CLiX REST API users by training on existing documentation,
answering questions, and providing support to optimize their CLiX CNLP
implementation.
- Work with the broader Clinithink DevOps and support organization to
advocate for the Client/Partner needs pre-, post-, and during
implementation.
- Provide technical support and guidance at all stages of the
Client/Partner lifecycle.
- Meet/exceed customer expectations and requirements. Act with customers
in mind.
- Travel – approximately 10% of time
*Essential Experience*
Degree in computer science, engineering or related field or equivalent
industry recognized experience
Two (2) or more years’ experience working in the IT industry (Healthcare
preferred)
Microsoft SQL Server knowledge and experience including the ability to
write intermediate/complex SQL statements to assist with data assessment
and profiling, data analysis and troubleshooting
Experience delivering client support and training
Extensive experience with Windows Server (2016 & newer)
Development/coding experience with Python, PowerShell or equivalent
scripting language
Solid technical background covering IT infrastructure, networking, and
cloud computing
Solid experience with customer-facing SAAS solutions
Solid problem solving, analytical and research skills, capable of using
rigorous logic and creative methods to solve difficult problems with
effective solutions
Thanks & Regards
Ankit
Technical Recruiter
(929) 390-8330
an...@vhltec.com
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