Hi,
This is Manohar from IndSoft,Inc. Please find the below requirement if you
have any suitable resumes please shsre your consultant resumes to
mano...@indsoft.com or else you can reach me at 630-324-0006 Extn 304

*Hi,*

*Please find the below requirement.*



*Position: *IT Support Analyst

*Location: *Battle Creek, MI

*Duration: *18 Months



*Jb Description:*

·         Contract till end of the year with possibility for 18 months+

·         Idea is to support volumes of incidence and request

·         These members should be able to jump between different areas .

·         They should be flexible and adapt.

·         No expertise in any particular area. Should be able to accept any
technologies. Eg: Handling incidents on EDI , next day handling incidence
on BLX. They should be able to do basic troubleshooting and incidence
management.

·         Have appropriate level of communication with internal team.

·         Systems that they will be working on : CRM, Vera logic, Tableau ,
IBM job scheduling, Tivoli.



*Ideal candidate:*

·         1-2 years of experience

·         Understand basics of incidence management, problem solving and
working with customers in IT support role.





*Hi,*

*Please find the below requirement.*



*Position: *Financial Application Support Analyst

*Location: *Battle Creek, MI

*Duration: *18 Months



*Jb Description:*

·         Contract till end of the year with possibility for 18 months+

·         Idea is to support volumes of incidence and request

·         These members should be able to jump between different areas .

·         They should be flexible and adapt.

·         No expertise in any particular area. Should be able to accept any
technologies. Eg: Handling incidents on EDI , next day handling incidence
on BLX. They should be able to do basic troubleshooting and incidence
management.

·         Have appropriate level of communication with internal team.

·         Systems that they will be working on : CRM, Vera logic, Tableau ,
IBM job scheduling, Tivoli.



*Ideal candidate:*

·         1-2 years of experience

·         Understand basics of incidence management, problem solving and
working with customers in IT support role.

·         More dedicated to finance systems particularly Anaplan(internal
system of client) *. Anaplan is required for the analyst!!!!*

·         Phone interview and then move on to onsite interviews

·         Training will be provided on service now , internal management
process, procedures , communication etc. Client is yet to determine which
systems where most changes are going to happen and most incidents will
happen.

·         They will sit with all the support teams rotationally and get
trained ..

·         Logistics support team

·         EDI Support team



Thanks,

Manohar

IndSoft,Inc

630-324-0006 Extn 304

mano...@indsoft.com

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