Hello *Associate*, Hope you are doing well We have below requirement open. Please send me your genuine candidate on my email ID *ifthek...@canopyone.com <ifthek...@canopyone.com>*
*Position:** Project Manager* *Location: **Foster City – CA** /Remote until Covid* *Type: Contract* *Skill :* Project Management *Experience* 12to14yrs *Skill :* Project Management - Preparation of the Project Plan (Gap Analysis Improvement Initiatives) - Understand the ITSM landscape and providing support to the entire team - Provide ITIL best practice service management at an operational level for the Customer’s environment - Conduct ITIL maturity audits and provide recommendations for process improvements - Plan the CMDB activities viz. identify the stakeholders for Applications prepare the Technical Services hierarchy identify and document Application and Application components - Identify and validate CI’s for the applications Create and update Configuration Management plan for applications - Manage the service management office for the engagement and drive operational excellence - Understand the specific Process requirements of the Customer and gather the required inputs on Customer’s people practices and processes Organization structure ITIL Tools in-use as-is Process detail on current Vendors - Author the process documents and collaborate with the tools team (Internal / Customer) as required to customize the ITSM Tools in scope - Agree with the Customer on SLA/KPIs/Metric to be used to measure the effectiveness of the Process and the calculation mechanism of each of the SLA/KPIs/Metrics - Agree with the Customer on the reporting requirements and the templates to be used for the same - Plan facilitate and drive the process training in the engagement - Provide proper handholding of the Processes to the Service Manager / Process Owners / Auditors / team - Propose the Service Improvement plans (SIPs) to the Customer / Service Manager - Conflict management within the team and with Client Stakeholders - Manage and motivate performance of the team through reviews mentoring and development - Analyze the ticket data and come up with recommendations for portfolio rationalization & optimization - Define & implement multi-vendor governance metrics collection analysis & reporting *Thanks & Regards* *Mohammed Ifthekharuddin* Tel: 703-831-8282 Ext 223 Cell: 323-825-5662 Email: ifthek...@canopyone.com Web: www.canopyone.com <http://canopyone.com/> -- You received this message because you are subscribed to "rtc-linux". Membership options at http://groups.google.com/group/rtc-linux . Please read http://groups.google.com/group/rtc-linux/web/checklist before submitting a driver. --- You received this message because you are subscribed to the Google Groups "rtc-linux" group. To unsubscribe from this group and stop receiving emails from it, send an email to rtc-linux+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/rtc-linux/CAHa9xHCoWoBobERakBAjJSTrVJXVax5Rfqevy89swE%2Bk_dQgvA%40mail.gmail.com.
