Hello Professionals,

Hope you are doing well.

 

Role: React JS

Location: Nashville, TN

Long Term Contract

 

Primary skills- React. Js, Angular Js

 

Job Description:

Responsible for liaising between project teams across locations and the
Customer Service Management Participate and provide inputs for release
planning Act as the Cognizant Delivery team point of contact for the
portfolio Support Service Management process related activities performed by
the SMO with relevant delivery data Responsible for end to end services for
the application cluster portfolio being managed Coordinate with onsite and
offshore teams as necessary during project delivery including daily connect
calls Service Tracking Ensure adherence to SOW requirements including client
security and compliance needs Follow up with internal and external
stakeholders Customer and Vendor liaison to progress tickets to resolution
Ensure adherence to defined processes like creating problem records
performing timely RCAs creating knowledge articles maintaining application
documentation etc Prepare performance dash boards management

 

 

Thanks & Regards

Deependra Kumar

 

IDC Technologies, Inc
Work: 408-882-6922
Mailto:  <mailto:p...@idctechnologies.com> deependr...@idctechnologies.com



920 Hillview Court, Suite 250,
Milpitas, CA 95035
_____________________________________

Empowering Technologies Services

Remote Services | IT Services | BPO | 

IT Consulting | Staffing Solutions |

_____________________________________

 

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