Hello *Associate*, Hope you are doing well We have below requirement open. Please send me your genuine candidate on my email ID *ifthek...@canopyone.com <ifthek...@canopyone.com>*
*Position:* *Service-Now (ITSM) Business Analyst* *Location :Dallas - TX* *Type: Contract* *Experience:8* *Job Description:* Looking for a Technical Product Specialist for IT Service Management team supporting ServiceNow. This individual will be responsible for understanding the ServiceNow capabilities and working with customers to evaluate how the tool can meet their requirements. Duties and responsibilities include: • Responsible for understanding how ServiceNow is used by our customers as a reference in discussing new enhancements • Maintain knowledge of all aspects of ServiceNow Products and Platform and impact on our ITSM implementation • Responsible for gathering Enhancement Request requirements from Stakeholders and translating it into a technical specification document. • Act as POC for customer, providing updates to stakeholders on the status of the request and assess feasibility of requests and identify solution to meet request requirements. • Collaborate and partner with ServiceNow Platform Developers on determining level of effort and ensuring objectives and requirements are met. • Collaborate and partner with Service Provisioning Analyst in firming up the business requirements document and provide technical and functional consultation aligning to ServiceNow related requests. • Understand and encourage best practice implementation of ServiceNow to ensure supportability and scalability across the Enterprise • Accountability of a request from beginning to end including testing and customer demo as required • Flexibility to work with a variety of personalities and styles • Must be a self-starter, team player and keen to explore new solutions • Participate in testing of stories to validate requirements were met *Minimum Qualifications*: To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below: • A Bachelor’s degree in computer science or related technical field and 3+ years of related experience. • 2-3 years working experience as a Product Specialist or Business Systems Analyst for ServiceNow • ITIL Foundations Certified v2 or v3 • Demonstrated skills in data management, solving problems and able to work collaboratively within a team or independently. • Strong oral and written communication skills. *Preferred Qualifications*: Candidates with these desired skills will be given preferential consideration: • 5+ years working experience as a Product Specialist or Business Systems Analyst for ServiceNow • ITIL Foundation Certifications *Thanks & Regards* *Mohammed Ifthekharuddin* Tel: 703-831-8282 Ext 223 Cell: 323-825-5662 Email: ifthek...@canopyone.com Web: www.canopyone.com <http://canopyone.com/> -- You received this message because you are subscribed to "rtc-linux". Membership options at http://groups.google.com/group/rtc-linux . Please read http://groups.google.com/group/rtc-linux/web/checklist before submitting a driver. --- You received this message because you are subscribed to the Google Groups "rtc-linux" group. To unsubscribe from this group and stop receiving emails from it, send an email to rtc-linux+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/rtc-linux/CAHa9xHBgmv--p-rtSGp%2Bg%2BFQLUxxBqsq1L4oGNxoXrqG-CJ_fg%40mail.gmail.com.
