alright, i'll dig a little more. the account is in the administrators group 
on the server. maybe the venodor locked down the server another way. 

On Mon, Jan 25, 2016 at 11:55 PM, dirk <d...@woodstone.nu 
(mailto:d...@woodstone.nu)> wrote:
This shows that the authentication as such did work (username/password are 
correct), the logging (in SA) however says that you can&#39;t access the 
requested resource (not enough rights).

--------------------------------------------------------------------------------

From: Servers Alive Discussion List [mailto:salive@woodstone.nu 
(mailto:salive@woodstone.nu)] On Behalf Of Anthony Laatz
Sent: Monday, January 25, 2016 11:10 PM
To: Servers Alive Discussion List
Subject: Re: [SA-list] Access Denied Error


I found this in the event log at the approx time I was trying to setup the 
check...




The computer attempted to validate the credentials for an account. 


Authentication Package: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0 
Logon Account: firstin 
Source Workstation: VOG-SPICEWORKS 
Error Code: 0x0 
On Mon, Jan 25, 2016 at 4:00 PM, dirk <d...@woodstone.nu 
(mailto:d...@woodstone.nu)> wrote:
So both are failing? 
If you look in the remote eventlog does it show the user you configured for the 
check

--------------------------------------------------------------------------------

From: Servers Alive Discussion List [mailto:salive@woodstone.nu 
(mailto:salive@woodstone.nu)] On Behalf Of Anthony Laatz
Sent: Monday, January 25, 2016 10:10 PM
To: Servers Alive Discussion List
Subject: Re: [SA-list] Access Denied Error


i did. default, IPC$, Impresonation  <- sp   

On Mon, Jan 25, 2016 at 2:10 PM, dirk <d...@woodstone.nu 
(mailto:d...@woodstone.nu)> wrote:
In v8 you can use different type of authentication for a service check, did you 
try both of them?   
  dirk

--------------------------------------------------------------------------------

From: Servers Alive Discussion List [mailto:salive@woodstone.nu 
(mailto:salive@woodstone.nu)] On Behalf Of Anthony Laatz
Sent: Monday, January 25, 2016 8:35 PM
To: Servers Alive Discussion List
Subject: [SA-list] Access Denied Error


I know this is one of the most basic checks SA can do, and I&#39;ve done this 
hundreds of time. But I am getting an authentication error when trying to 
connect to the NT Services of a server that is not joined to our domain. 
It&#39;s not joined to any domain for that matter. It was setup by a 3rd party, 
but what am I doing wrong? 
"Error getting the service information from 192.168.20.30 (5- 0-) 
  Access is denied." 


I am doing:  Check Tab, Check to use: NT Service, enter the 
NT user/pass, then hit the ... by the check "service"  and I 
get the above error.  I have tried   
servername\username; .\username; username .  I even created 
a new local administrator account to make sure I was using the right password 
(even though I was RDP into the server already).  


Thank you, 
Anthony Laatz

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