Hello All,
Please go through the below job description and let me know your interest
and revert me back with updated resume at *parabjo...@itscient.com
<parabjo...@itscient.com>*



*Job Title : Network Voice L3Location : Milwaukee, WI or Mayfield,
OHDuration : 6+ Months*

*Job Description :*



·         *Contact Center enterprise/CCE( Version 10.0/9.0**)*

·         Deep understanding of *Cisco* *IOS, including the latest code
revisions, upgrading/downgrading firmware and the CLI, and configuring
Voice Gateways: SIP, MGCP.*

•       Demonstrated, in-depth expert level knowledge and experience in the
design, implementation, and management of a*UCCE/PCCE environment* including
but not limited to the following products and/or solutions: ICM, CVP,CUIC,
Finesse, Custom Database interactions, Custom development of desktop
application, Custom Report Development, and Speech Self Service
Applications using CVP and Aceyus.

•       Must have expert level implementation experience using *CVP VXML
Applications and Studio and ICM scripting*.

•       Must have expert level *CVP* Infrastructure deployment experience
with *ICM/UCCE/PCCE.*

•       Must have implementation experience with 3rd party vendors and
*UCCE *integrations

•       Demonstrated, in-depth knowledge and working experience with web
based programming to include but not limited to HTML5 a (1.) Incident
Management + Change Management (Planning & Execution)



-- 


*Thanks & regards,*


*Parabjot Kaur**Technical Recruiter- Talent Management Group*
*|| IT–SCIENT || Phone: 510.972.5223*
* || Fax: 877.701.4872 || Email:parabjo...@itscient.com
<parabjo...@itscient.com>| Web:www.itscient.com <http://www.itscient.com/>*

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