Dear Associates,
Please send me the matching Resumes to *rake...@klouddata.com*
*Position: 1*
Title: Network Engineer
Location: Boston, MA
Duration: 6 + Months
* *
*Must Have Certification: CCNA Certification *
* *
*Job Responsibilities:*
· Provide second/third level technical support on a worldwide basis
via phone, email, web and remote access to customer sites where Cisco
Content, Load balancing, WAAS, and Video are deployed.
· Determine methods and procedures for solving complex technical
issues encompassing hardware, software and networking.
· Function as technical lead for large customer accounts with
multiple concurrent technical issues.
· Formulate technical action plans for analyzing and resolving
end-to-end solutions.
· Generate clear and concise documentation in the form of case
notes, technical tips and white papers.
· Works on complex problems where analysis of situations requires
in-depth fault analysis and troubleshooting skills.
· Provide systems/product training.
· Provide guidance & leadership to less experienced engineers.
· Provides support on a world-wide basis.
*Required Skills:*
· Strong communication skills, both oral and written.
· 5 – 7 years of total Networking exp.
· 2+ years IP Networking experience.
· 2+ years working knowledge of Networking industry, products and
protocols.
· Analyzer experience on Sniffer Pro, Etherreal or Server analyzer.
· Web based protocols: ftp, http, ssl, tftp, rtp, telnet, and ssh.
· Knowledge of port numbers the protocols operate on, iso/osi model,
specific function of each layer from Ethernet, Routing and Switching plus
the specific application (L4 to 7)
*Position: 2*
Title: Networking engineer
Location: North Carolina
Duration: 6 + months
*Responsibilities:*
· Provides second/third level technical support for Carrier Services
technologies to Cisco customers, partners, account teams, and other TAC
engineers
· Applies analytical skills and technical knowledge to solve product
and network problems of moderate to high complexity.
· Provides technology/product training and intellectual property
material as required.
· Acts as focal point for large account network problem resolution.
· Effectively utilizes moderate to complex lab setups to recreate
and solve problems.
· Submits complete and correct bug reports in area of expertise
· Interacts/collaborates across technology teams and development
teams at peer level..
· Works with Cisco’s carrier services gear including Cisco Switches,
Software, and Protocols.
· Typically interfaces internally with CSEs, SEs, NCEs, and internal
engineering
departments.
*Required Skills:*
· Working knowledge of TCP/IP, basic routing/switching, and network
troubleshooting across Cisco platforms.
· Minimum 2 years working knowledge of the networking industry,
products and protocols.
· Minimum 2 years of experience deploying, configuring, supporting,
troubleshooting, debugging and administering several WAN
technologies/protocols such as ISDN, DDR, POS, SONET, HSSI, HDLC, DSL, ATM,
PPP, Frame Relay, T1, T3, VDPN, L2TP, QoS and SCE (deep packet inspection).
· Ability to configure, analyze and troubleshoot highly complex
networks.
· Strong WAN knowledge as this position will primarily focus on
supporting Cisco's WAN products.
· Knowledge of WAN solutions and the ability to independently
troubleshoot complex WAN networks.
· Strong documentation skills--to be utilized for case management,
knowledge capture, defect management and Trainings.
· Excellent verbal communication skills--these skills are essential
for this engineering role as most of the work being done is through the
phone.
· Very strong Problem Solving skills--will be utilized often as this
position covers most WAN technologies.
· Unix/Linux knowledge and shell scripting skills are a plus.
*Certification: CCIE desired.
*
*
*
*
*
*Position: 3*
Title: Network Engineer
Location: San Jose, CA
Duration: 6 + Months
*Responsibilities:*
· Provides second/third level technical support for router
architecture (both hardware and software) to Cisco customers, partners,
account teams, and other TAC engineers via phone/email/fax consultation to
independently troubleshoot & debug product problems.
· Acts as a technical expert and provides support on a world-wide
basis.
· Typically interfaces internally with CSEs, SEs, NCEs, and internal
engineering departments.
*Required Skills:*
· Working knowledge of Networking industry, products and protocols.
· Strong analytical and troubleshooting skills.
· Proven crisis management skills and ability to handle critical
customer issues/problems.
· Able to determine problems and deliver known solutions with a high
level of customer satisfaction.
· Ability to determine root cause and resolution for previously
unknown problems.
· Works on problems of moderate to wide scope and moderate to high
complexity where analysis of situations or data requires a review of
identifiable factors.
· Successful at exercising judgment within defined procedures to
determine appropriate action.
· Good verbal and written communication skills.
· CCIE desirable but not required.
· C programming experience desirable.
· BS in Computer Science recommended.
Typically requires BS in CS or EE or equivalent plus 2-5 years related
experience.
Thanks and Regards.
*Rakesh.Puvvada*
*KLOUD DATA (JAYPAR)*
4580 Automall Parkway,# 121 Fremont. CA 94538
Tel: 510.455.4800 Fax: 510.578.3222
Email: *rake...@klouddata.com*;*www.klouddata.com
<http://www.klouddata.com%20%20>*
[image: cid:image001.png@01CC0414.3E7517E0] *rakeshpchowd...@yahoo.com*
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