*Please respond to k...@catstaffing-us.com

Job Title : Cisco VOIP Engineer
Location : Miami,FL
Duration : 1yr contract*

*Must-haves *
- Nortel experience
- Cisco networking experience
- Cisco Communications Manager, Cisco Unity Connection, Cisco Presence,
Cisco Mobility
- Knowledge of TCP/IP, Protocols, Routing, Subnet, QSIG
- Cisco VOIP engineering and support experience
- Experience migrating Nortel PBX to Cisco UC

*Day-to-Day *
Responsible for supporting and troubleshooting technical challenges during
migration from a Legacy Nortel PBX phone system to a Cisco Unified
Communications platform. Will be responsible for receiving questions and
escalations from our field technicians and end-users during a phased
migration to a Cisco converged network. Troubleshoot Nortel/Cisco issues
including system interoperability and feature compatibility. Resolve open
help desk tickets and verify all issues are properly resolved and
documented.

*General Knowledge and Background: *
* MACs, configuration changes, system checks, alarm codes
* Troubleshoot hardware/software system configurations/upgrades
* Clearly define/interpret and communicate trouble resolution
* Receive, manage and complete technical and end-user requests
* Day to day IP telephone system Management, User Provisioning, VoIP and
Voice Gateway Troubleshooting, CUPC, Presence, and Unity Connection Voice
mail.

-- 
Thanks & Regards
Kavi Johnson |IT Technical Recruiter
Off: 201.257.5081 ext 163| Fax :201 727 9296
k...@catstaffing-us.com | www.catamerica.com
<kavi.catt...@gmail.com>

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