*Please respond to k...@catstaffing-us.com Job Title : Cisco VOIP Engineer Location : Miami,FL Duration : 1yr contract*
*Must-haves * - Nortel experience - Cisco networking experience - Cisco Communications Manager, Cisco Unity Connection, Cisco Presence, Cisco Mobility - Knowledge of TCP/IP, Protocols, Routing, Subnet, QSIG - Cisco VOIP engineering and support experience - Experience migrating Nortel PBX to Cisco UC *Day-to-Day * Responsible for supporting and troubleshooting technical challenges during migration from a Legacy Nortel PBX phone system to a Cisco Unified Communications platform. Will be responsible for receiving questions and escalations from our field technicians and end-users during a phased migration to a Cisco converged network. Troubleshoot Nortel/Cisco issues including system interoperability and feature compatibility. Resolve open help desk tickets and verify all issues are properly resolved and documented. *General Knowledge and Background: * * MACs, configuration changes, system checks, alarm codes * Troubleshoot hardware/software system configurations/upgrades * Clearly define/interpret and communicate trouble resolution * Receive, manage and complete technical and end-user requests * Day to day IP telephone system Management, User Provisioning, VoIP and Voice Gateway Troubleshooting, CUPC, Presence, and Unity Connection Voice mail. -- Thanks & Regards Kavi Johnson |IT Technical Recruiter Off: 201.257.5081 ext 163| Fax :201 727 9296 k...@catstaffing-us.com | www.catamerica.com <kavi.catt...@gmail.com> -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To post to this group, send email to sap-abap@googlegroups.com. To unsubscribe from this group, send email to sap-abap+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/sap-abap?hl=en.