Hi Please let me know your interest for this position
Reply back with expected hourly rate Interview Mode- In Person Only Location: Chester VA Duration: 3+ months Rate: Open Job Description: Assist multiple service delivery managers in vendor oversight of the IT infrastructure managed services contract. . Assist NWS, EUS, and Telco Service Leads in vendor oversight duties. . Assist in the oversight of cross functional services using the Information Technology Infrastructure Library (ITIL) framework . Review service level agreement results . Review vendor invoices . Oversee escalated IT infrastructure support issues when standard support processes fail to achieve the desired results Depth of knowledge in Network, Voice, and Messaging . Understands best practices in service management including contract and vendor management in an IT outsourcing or shared service environment . Knowledge and experience with utilizing the ITIL framework . Knowledge and experience with IT Infrastructure Oversight . Skilled in oral and written communication as it pertains to interpreting technical information and business needs. . Demonstrated ability to work with management, customers, and vendors to resolve problems. . B.S. degree in Computer Information Systems or demonstrated equivalent (education and/or equivalent work experience) . Advanced ITIL certification or equivalent proven knowledge and experience . Experience in State/Agency is a plus Skills Needed Best Practices In Service Management Including Contract And Vendor Management In And IT Outsourcing Or Shared Service Environment Required 4 Years Experience Utilizing ITIL Required 2 Years Experience With IT Infrastructure Oversight Required 4 Years Strong Oral And Written Communication - Must Be Able To Interpret Technical Information And Business Needs Required 4 Years Strong Customer Service Skills Across Management, Customers, Vendors Required 4 Years ITIL Certification Highly Desired 1 Years Cova State/Agency Experience Highly Desired 2 Years Depth Of Knowledge In Network, Voice, And Messaging Required 3 Years Thanks Archit Archit Jain Software People Inc. <mailto:bhaskar.nain...@softwarepeople.us> archit.j...@softwarepeople.us Ph: 631-739-8782 C Fax: 631-574-3122 Gtalk: ajain0102 Certifications: NY MWBE, VA SWaM, DE OMWBE, MA MWBE -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-abap+unsubscr...@googlegroups.com. To post to this group, send email to sap-abap@googlegroups.com. Visit this group at https://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
