Hi,

Hope you are doing great

I am looking candidate for my direct client for below mentioned position.
If you could be interested or have any resource please reply with current
updated resume.



*Please find below given requirement for Service Now based in PA.*



We need 2 shortlisted profiles for onsite position.

Location: Bala Cynwyd (Township in Pennsylvania)

Duration: 1 yr

Employment: 4 months CTH

Client:- TMNA

*Job description*



*Role Summary: *

·         Technical Consultant will be responsible for Support of the
Service Management product/tool suite

·         Work closely with the Service Management Technologies Product &
Engineering Leads, Project Managers, Infrastructure Architecture Leads and
Offshore team

·         Resolve L2/L3 tickets

·         Work with IT Service Management team members including requestors
and end users to provide architecture oversight, L2 support, and
implementation strategies for the Technology Services Optimization Program

·         ServiceNow development and support experience of 5 years plus.

·         Thorough understanding of ITIL best practices and common IT
Service Management processes

·         Experience of working on Transformation/Migration projects of
ServiceNow



*Certifications*

·         ServiceNow Administration

·         ITIL foundation Certification



*Must have skills:* Incident, Problem, Change Management, Service Catalog,
CMDB, Workflows and Integrations (like LDAP etc)
------------------------------

Umang Agarwal

*Technical Recruiter*

*SriMatrix Inc*

1255 West 15th Street, Suite 815

Plano, TX 75075

*A Certified Minority & Woman Owned Business Enterprise (MWBE)*

Ph No: 732-902-0873

*um...@srimatrix.com <parit...@srimatrix.com>*

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