Hi

Please let me know your interest for this position

Reply back with expected hourly rate

 

Interview Mode-In Person Only 

 

Location: Jamestown, NC

Duration: 3+ months

Rate: Open

 

Responsibilities:

The selected candidate will be responsible for assisting client staff by
supporting hardware and software installation and troubleshooting services
associated with the PC refresh project.  Candidate must possess the ability
to install and configure PC hardware, peripherals, and software in a network
environment.  The resource may also be required to document technical
processes. 

 

Specific duties for the position include:

.         Installs computer system hardware, software, and related
peripherals in accordance with departmental procedures and technical
manuals.

o   Installs and configures PC hardware and peripherals (printers, mice,
keyboards to meet user requirements.

o   Connects/disconnects PCs and printers to the network. 

o   Assigns workstation and Host names for PCs being added to the Active
Directory.

o   Installs related software (Windows, applications, printer drivers)
needed for proper functioning of the complete system and all interconnected
devices.

o   Upgrades or repairs existing PC equipment by replacing or adding memory
or hard drives, as required.

o   Develops and tests images for PCs.

 

Provide all required information to assure a complete and accurate equipment
inventory.

.         Unpacks/packs computer equipment.

.         Receives, checks in, and inventories equipment. Reports all
inventory transfers.

.         Records inventory information.

.         Coordinate equipment deliveries and pickups with GTCC staff. 

 

Provides direct support for workstation requests and issues.

.         Responds to workstation related trouble calls.

.         Provide PC related support to end users via telephone and e-mail.

.         Troubleshoots individual PC problems resulting from SCCM pushes.

.         Updates Manage Engine tickets.

 

4. If needed, document technical processes and/or update existing
documentation.  

Skills Needed

Experience installing, configuring and troubleshooting PC hardware/software.
Required         1 Years

Experience supporting laptops/docking stations.       Required         1
Years

Experience with ticketing systems (i.e. Remedy).      Required         1
Years

experience installing print devices and drivers.        Required         1
Years

Must be able to lift up to 50 lbs, climb, squat, run wires under/through
furniture, install PC's on desks, remove old PC's.    Required

Experience creating written process documentation.           Desired

Experience supporting enterprise level PC deployment projects in multiple
locations.       Desired

Prior PC Refresh/Deployment Project experience.    Desired

 

 

Thanks
Archit
 
Archit Jain
Software People Inc.
 <mailto:bhaskar.nain...@softwarepeople.us> archit.j...@softwarepeople.us
Ph: 631-739-8782 C Fax: 631-574-3122
Gtalk: ajain0102

Certifications: NY MWBE, VA SWaM, DE OMWBE, MA MWBE

 

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