hi Friends,

*Business Analyst/Project Manager*

* *

*Job Description:*



   - Deploy CA Service Desk Change Management Component to all Agencies in
   accordance with the VoIP Project timelines.
   - Conduct technical consultant meetings with Agency Business Units to
   ensure all parties understand their roles and responsibilities for the
   implementation.
   - Ensure all Change Management functions are assigned to the appropriate
   Business Units.
   - Conduct business meetings with Agencies to understand their current
   business workflow for Change Management as well as IT Procurements.
   - Ensure that Agency Business Units understand how the CA Service Desk
   Change Management Component works and how it can support their current
   business processes.
   - Provide assistance to Agencies throughout the transition to the
   Automated CA Service Desk Change Management Component.
   - Serves as liaison for all required data collection from Agency
   - Ensures all data collection is provided timely to Application Developer
   and implemented
   - Receives, reviews, and processes incoming correspondence to ensure
   accuracy.
   - Communicates with Agencies and Unit Heads during the project to keep
   all parties informed of statuses, timelines and deliverables.
   - Acts as Project Manager for the Project and is responsible for the
   timely completion.
   - Acts as project contact with all Agencies
   - Acts as recording secretary in internal and external project meetings,
   prepares and distributes minutes and action item summaries.
   - Composes administrative correspondence and drafts (external and
   internal) such as memos, letters, reports, presentations, agendas, meeting
   materials, minutes. Material frequently confidential in nature.
   - Travel throughout the State as required





*Preferred Qualification*:



Experience with CA Service Desk v11 Application

Experience with Change Management Process as defined through ITIL v3

Experience with Procurement workflows

Experienced Project Manager

Strong written and oral communication skills



8 month contract closes 11/12

Boston

*Resumes with the following information will be given preference.*

**

*
*

*
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*Full Name:*

*Current Location:*

*Relocation:*

*Availability:*

*Work Authorization in US:*

*Contact Number:*

*Email:*

*Rate on C2C:*

**

*Please ensure all candidates have all skills listed under "Required Skills"
in their resume.*





*please respond me on [EMAIL PROTECTED]





*Warm Regards,*



*Om**,*



*408-649-5536,
Fax: 732-289-6076,
[EMAIL PROTECTED],
**IM:[EMAIL PROTECTED],
OSAIR Technologies LLC,
**www.osairtech.co**m.*





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