!! Need - *Change & Release Management* in Houston, TX !! Position : Change & Release Management Location : Houston, TX Duration : 7+ Months
*Skills and Experience Required :* The Problem Mgmt & Change Mgmt role is responsible in supporting the outsource client in ITIL Processes (Problem, Change, Release) Problem management 1. Execute “reactive” problem management by tracking and reporting on Root Cause Analysis (RCA) deliverable assigned to specific resolver team (internal BHPB or 3rd party supplier); 2.Ensure all actions (assigned to individual resolver team) resulting from RCA findings are tracked, monitored and completed by an agreed upon date; 3. Adhere to any new procedure (e.g. “proactive” problem management) or tool requirement (as a result of Petroleum Release 2) in support of this process. -prevent problems and resulting Incidents from happening -eliminate recurring incidents -minimize the impact of incidents that cannot be prevented Regards, *Chris Roe* - Staffing / Human Resource Manager Desk No : *415-251-3968* *ch...@itbtalent.com <ch...@itbtalent.com> | chris.requireme...@gmail.com <chris.requireme...@gmail.com>* *Skype : Chris.Roe 75* -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
