Hello,


Hope you are doing great!!!



This is *Anurag Srivastava* from *IDC Technologies*.

We have a job opportunity available for the position *IT Telecom Analyst*
in *Plano, TX. *Please go through the job description below and let me know
if you are available and interested for this position. Please reply me back
with your most updated resume.



*Title: **IT Telecom Analyst*

*Duration:** Long Term*

*Location:*
*Plano, TX Interview: Telephone, then Face to Face Interview is REQUIRED.*



*JOB DESCRIPTION:*



*KEY RESPONSIBILITIES:*

·         Purchasing, tracking, activation, and troubleshooting devices;
iPad, Smartphones, Tablets, etc.

·         Ordering new wireless equipment, add/remove Airwatch profile,
add/remove conference account, Cisco desk phone

·         Maintaining accurate mobile device inventories

·         Conference Account tracking, activation, and troubleshooting

·         Provide 1st and 2nd level support on said devices.

·         Create, maintain, and follow processes and procedures.



*SKILL SETS NEEDED:*

·         *Cisco Call Manager (MUST HAVE)*

·         *Airwatch (MUST HAVE)*

·         Windows 7 / 10

·         Familiar with mobile devices & OS (Windows, Android, IOS)

·         Proficient in Microsoft Word and Excel

·         Knowledge on inventory management

·         Good organizational skills

·         Have an understanding of conference calls and Webex.

·         Working knowledge of a Helpdesk/Ticketing system.



*Thanks & Regards*

*Anurag Srivastava | IDC Technologies Inc*

1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035.

Mail to :- anurag....@idctechnologies.com

Website: www.idctechnologies.com

Number:- 408-668-8346

Hangout & YIM :- anuragsrivastava199

LinkedIn: https://www.linkedin.com/in/anurag-srivastava-55491056

CMM LEVEL 3 Company & ISO 9001-2008 Certified

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