*ITB Direct Client TIM / TAM SUPPORT Analyst | Newark, NJ"*

We are under pressure to close this. Please understand the criticality. We
are sternly expecting your help during crucial situation. Kindly share
profiles ASAP to close this.



Pls share profiles for below



Start date Immediate

Location Newark NJ

Best Competitive Rate$



*JD SUPPORT*



*Relevant Experience (in years): *

1. 3+ years

2. Support operations



*Technologies: *

Tivoli Suite; TAM 6.0+, TIM 5.1+, TDI 7, TDS 6.2

*Responsibilities*:

1.      Interact with client

2.      Lead support from onsite

*Activities: *

1.      System Administration, Routine maintenance, Backup and Availability
operations, Application and Infrastructure monitoring (based on automated
tools existing with customer) for Dev, SIT, UAT & Production servers

2.      Provide Application L2 & L3 Support, Help Resolve Production
issues, Defect Management, Release co-ordination, Patches / updates
deployment and Triaging issues for IAM platform(Tivoli Suite).

3.      Respond to the email requests on best effort basis, however these
requests have to be transformed to tickets for calculation of Service
Levels and Creditsbetter tracking.

4.      Participation in Disaster recovery testing, Recovering systems in
case disaster is declared, Ensuring platform is in synch / DR Synch and
moving systems back to production site.

5.      Create knowledge base for ticket resolution, service optimization,
audit support and quality reporting



*JD INTEGRATION*

 *Relevant Experience: *

1. 5+ years

2. Application Integration Experience

*Technologies: *

Tivoli Suite; TAM 6.0+, TIM 5.1+, TDI 7, TDS 6.2



*Responsibilities*:

1.      Interact with client

2.      Integration Activities



*Activities: *

1.      Do integration the regular life cycle like requirement, design and
implement

2.      Understand integration points and architecture

3.      Interact with other teams


Regards:
Sam Williams - Recruiting Manager

ITBrainiac Inc.
 Direct : 646-499-5264|| Fax : Fax 312.582.2699
116 Village Blvd, Suite 200 - Princeton, NJ 08540
swilli...@itbtalent.com || swilli...@itbrainiac.com
www.itbrainiac.com

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