Hi


Hope you are doing great!



This is *Ravi Kumar*, working as a Technical Recruiter at *Nityo Infotech*
. Please find below Job Description and let me know your interest.



*Role :: UCCE Engineer*

*Location :: RI or AZ*



* JD::*



•             3+ years exceptional implementation, administration,
troubleshooting and support experience with Cisco UC/UCCE/ICM/CVP
Enterprise applications

•             Design, integration, and enhancement experience with
UC/UCCE/ICM/CVP Enterprise is highly desired

•             Must have experience in Cisco Communications Manager, Cisco
Unity Connection and Cisco Emergency Responder

•             Must have experience in Cisco Voice Gateways (Ingress/Egress)
and VXML Gateways. Experience in Oracle Acme Packet SBC is highly desired

•             Must have experience developing CISCO ICM Scripts and Cisco
CVP applications. Experience in creating design documents and developing
CVP custom elements and web services using Java are highly desired

•             Should have experience in developing and modifying custom
CUIC reports

•             Should have expertise in troubleshooting
UC/UCCE/ICM/CVP/Gateways issues (SQL Query Analyzer/RCD/TCD/Call Trace/Log
Analysis)

•             Familiarity with SCCP, SIP, MGCP protocols

•             Exposure to 3rd party applications like Nuance ASR/TTS, in
Contact voice recorder, Aceyus reporting and VistaPoint Attendant Console

•             Ability to work in a delivery support environment that
involves structured processes and timelines



Candidates are able to perform the following tasks:

•             Uninstall and install CAD

•             Call routing issues

•             Trouble shooting IVR issues

•             Trouble shooting system wide call flow issues

•             Reporting access issues for CUIC



On the UC side, candidates should have the following skill sets

•             Ability to build CUCM server

•             Ability to build CUC server

•             Ability to build CER server

•             Build PCA server

•             Experience with UC apps administration pages

•             Knowledge of CER, Call Manager, Unity Connection

•             Ability to  troubleshoot call routing

•             Experience with voice protocols such as H323, MGCP, SCCP

•             Ability to perform IOS configurations & troubleshooting

•             Knowledge and ability to troubleshoot all the above as part
of day 2 support.





*Thanks & Regards*

*Ravi Kumar*

Technical Recruiter

609-853-0818 ext 2157

ravi.ku...@nityo.com

www.nityo.com

Nityo Infotech Corp.
666 Plainsboro Road,

Suite 1285

Plainsboro, NJ 08536




------------------------------

USA | Canada | India | Singapore | Malaysia | Indonesia | Philippines |
Thailand  | UK | Australia / Zealand
------------------------------

Nityo Infotech has been rated as One of the top 500 Fastest growing
companies by INC 500
------------------------------

Disclaimer: http://www.nityo.com/Email_Disclaimer.html

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