Hi,
Send resumes to m...@aim-cc.com ASAP. thank you...!
*Need: BA with Reporting and BI Experience*
*Rate: 40 hr C2C*
*2 Openings-*
*Date resource is required: 11/30/2009*
*Anticipated end date: 11/30/2010*
*Location: Charlotte, NC *
***CANDIDATES CAN BE LOCATED IN DENVER, CO, CHARLOTTE, NC OR ROANOKE, VA***
**ONLY CANDIDATES LOCAL TO ONE OF THESE MARKETS WILL BE CONSIDERED**
Business Analyst with Reporting and Business Intelligence Experience
The Business Analyst will work with the business stakeholders to understand
their contact center reporting and analysis needs. The role requires a
passion for combining business requirements with a technical understanding
of the system to help identify unique reporting solutions. This role
combines the soft consulting / documentation skills of a Business Analyst
with the technical aptitude of a data analyst.
*Job Requirements*
The ideal candidate must possess the following:
5 years of IT or equivalent experience including 3-5 years involvement
in reporting, business intelligence, or data warehousing projects
Bachelor's degree
Strong consulting and presentation skills
Experience in identifying and documenting business requirements in a
data warehouse environment
Ability to communicate technical concepts to non-technical audiences
Strong analytical, organizational, communication and project
management skills
Ability to work independently and apply individual judgment and
self-direction with limited supervision
Knowledge of relational databases, data queries, and reports
Experience with Oracle, Business Objects and MS SQL Services preferred
Experience with Web presentation including knowledge of CSS, HTML and
XML desired
*Key Responsibilities*
Gather, validate and document detailed data and reporting requirements
down to the column level and report layout, in direct support of business
requirements and priorities.
Serve as a liaison between the MIS Reporting team and business
stakeholders.
Identification of data sources for the required data attributes
Build relationships with business customers and IS project leads
Assume the lead BA role for the enterprise Customer Communications
Retrieval System
Contact Center reporting is evolving with many stakeholders and IS
technical leads and the incumbent must be an expert at navigating through a
complex organization of resources without getting easily frustrated
Linda Monalisa
Aim Computer Consulting
N. Laurel Park Drive,
Suite #513,
Livonia, MI-48152
Phone: 734-591-3562 Extn.1+172
Fax: 734-418-2603
*m...@aim-cc.com* <m...@aim-cc.com>**
*www.aim-cc.com* <http://www.aim-cc.com/>**
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