Hi
I hope you are doing well. I am sending the new requirement, please go 
through it and let me know if you are comfortable.
 


*Need        :Citrix consultantLocation : Fort Worth, TX (With Remote work 
2-3 days a week) Duration : 6+ Months*
 
*Job Description* 
Analyzes incident requests, diagnosis and root cause determination for 
resolution. 
Provides remote support for all Virtualization based issues for a variety 
of users in different physical locations. 
Operates within the defined workflow and captures users requests, resolves 
issues, and “closes the loop” by verifying the end user is satisfied with 
the solution. 
Performs Tier 1 support for problems with Virtual environments. 
Performs environment validations for new severs in the virtual space. 
Performs proactive alert tracking and remediation. 
Performs escalations to Tier 2 Administrators for rapid response 
resolution. 
Enforces Operational readiness standards 
Uses excellent communication skill at all levels, especially for 
communication related to end-user support. 
 

*Role Qualifications *Minimum of 3 years experience supporting 
virtualization infrastructure in the following areas; 
*Citrix XenApp 5.X, XenApp 6.X, XenApp 6.5 FR1, FR2, FR3, XenDesktop 5.X to 
7.X, Provisioning Server 6.X, Store Front 2.X, Web Interface 5.X, License 
Server 11.X, APPDNA 6.X to 7X; *Proven success in large (30,000+ users) 
virtualization global architectures having multiple Active Directory 
Domains,* XenApp Farms, XenDesktop Farms, PVS Farms, multiple zones, Citrix 
Policies; *
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Thanks&Regards
James Miller |  IT Recruiter  
ITBrainiac Inc,
Princeton, NJ 08540
Direct: 609-429-2800 | Fax 312.582.2699
Website:www.itbrainiac.
Yahoo.im:james.usrecruiter
Google talk:james.usrecruiter
Emal: james.mil...@itbtalent.com
 
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