*QA Manager w/CIS - Direct Client *
*Immediate Interview and Start ASAP!!!*



*Please send resume to s...@cncconsulting.com *

Job Title: QA Manager w/CIS
Location: Orlando, FL
Duration: 12 Months
Direct Client Position
Client: Orange County Utility

Client is currently in the Post Production Support phase of their CIS
upgrade from PeopleSoft Enterprise Revenue Manager (PS-ERM) to Oracle’s
Customer Care and Billing (CC&B).  This shall be a long-term customer
service solution following CIS Best Practices both current and future
having the flexibility to meet their needs.

SCOPE:
Definitions
Functional Testing:  The test phase performed utilizing the pre-developed
test scripts. It will test isolated functions in the configured product,
associated enhancements, and interfaces and reports to demonstrate the
configured solution supports client’s business processes and system
requirements.
Day-in-the-Life Test: A test phase performed to parallel the actual
transactional activity of a specific day(s) that actually took place at
client.  Essentially equal to an “off-line” parallel test.
Test Script: A narrative description of all the preliminary conditions,
specific transaction data, required actions/processes, and expected results
associated with that test scenario.
Issue Tracking & Resolution: The process of documenting and reporting a
system issue to the vendor, tracking its proposed resolution by the vendor,
rerunning the associated test script(s) and performing regression testing
as needed until the issue resolution is confirmed through test results.

Description of Work
Manage and direct all testing activities with the exception of hardware and
software.
Working closely with the vendor, the Test Manager will organize and utilize
the project team resources to conduct comprehensive User Acceptance Testing
and “Day in the Life” testing activities.
Develop a full Testing Strategy Document.
Participate in the development of a comprehensive CIS Test Plan.
Provide CIS example test scripts and test script templates as needed.
Provide a base set of CIS test scripts specifically developed for a
water/wastewater utility operation.
Determine test data requirements (origin and quantities) and test data
creation procedures.
Participate in User Acceptance Testing & “Day in the Life” data conversion
reconciliation and sign-off.
Develop a Testing Schedule.
Assign testing responsibilities and schedule team members and data
restoration as needed.
Lead a CIS Test Script Development workshop to aid and facilitate client’s
core team in the test script development process.
Lead and Manage the core team in the development of CIS test scripts,
managing individual assignments, the cataloguing and validation of
completed test scripts.
Document test procedures and version management procedures to be followed.
Manage and document test results, logging any product or data issues. All
activities will be performed in accordance with the project’s approved test
plan and procedures defined for Issue Tracking and Resolution.
Ensure failed test scripts and proper documentation (e.g., test results,
screen shots, screen ID, etc.) are provided to the vendor in a timely
manner.
Determine retesting procedures, as needed, to be followed given the nature
of the failed test.
Manage and lead the re-testing of any functionality that failed a test
script as a result of a product or data defect.
Participate in test script execution as may be needed during testing and
retesting activities.
Manage the design and development of a comprehensive “Day in the Life
Test”.
Manage and Lead the execution of at least two “Day in the Life Test(s)”,
logging any and all issues associated with product or data.
Conduct a “Day in the Life” debriefing session with the client and
implementer team to determine and document needed actions before the next
test or go-live
Ensure all test results are entered into a central database available to
client and the vendor for monitoring test progress and results.
Provide weekly status reports to project team management and include
recommendations for future testing activities.
Assist the vendor and/or client team in various diagnostic activities to
research and further document reported test failures.
Participate in Steering Committee meetings and other executive project
related meetings as requested.
Participate in the “go-live” decision/planning meetings as requested.
Other miscellaneous duties as assigned related to the CC&B upgrade

*Please send resume to s...@cncconsulting.com *

Thanks,
Sam
CNC Consulting, Inc.
201-546-3096
s...@cncconsulting.com

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