*Dear All,If you have anyone with you for the following position, please send the suitable resume along with Contact Details, Current Location and Pay Rate as soon as possible.Kindly share suitable resumes ASAP to mayan...@idctechnologies.com <mayan...@idctechnologies.com> Your earlier reply would be highly appreciated*
*SalesForce Support/Admin* *Location: Boston, MA* *Interview: In-person after phone* *Duration: 6+ months* Looking for someone with polish to interface with end users in resolving user-submitted Salesforce questions and issues. This role is responsible for day-to-day end user support and should have experience working with Salesforce.com administration. User Support •Provides high-quality end user support and successfully resolves user-submitted support cases, including answering questions, providing on-the-spot training, resolving user issues and escalating for system support where needed. •Responds to all emails within 24 hours and documents all emails related to SF360 support as cases in SF360. •Documents user support processes and case resolution steps as Solutions in SF360 -Assist with Salesforce1 Mobile Integration and Management and other technical solutions i.e. outlook integration with CRM. -Maintain a high quality of work, including documentation Salesforce.com Maintenance & Enhancements •Stays current with Salesforce.com releases and corresponding documentation •Performs user acceptance testing, as required Requirements: •3+ years of experience working with Salesforce.com as a system administrator or in system support -Previous Salesforce administration experience in a financial industry is a plus -Excellent written & verbal skills -Ability to work within a global team -Ability to learn new processes quickly and work independently *Thanks & Regards* * Mayank Tripathi* *Technical Recruiter* *IDC Technologies* *1851 McCarthy Blvd. Suite 116, Milpitas, CA 95035 Phone: 408 457 9399 EXT-2083, Fax: 408-608-6088* *Email: mayan...@idctechnologies.com <mayan...@idctechnologies.com> Website: **www.idctechnologies.com* <http://www.idctechnologies.com/> *GTalk/YM: mtripathi.recruiter MP Please consider the environment before printing this email. * *"Under Bill s. 1618 Title III passed by the 105th U.S. Congress this mail cannot be considered spam as long as we include a way to be removed from our mailing list. Simply send us an e-mail with REMOVE in the subject and we will gladly REMOVE you from our mailing list."* -- You received this message because you are subscribed to the Google Groups "SAP-UK" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-uk+unsubscr...@googlegroups.com. To post to this group, send email to sap-uk@googlegroups.com. Visit this group at http://groups.google.com/group/sap-uk. For more options, visit https://groups.google.com/d/optout.
