*Hi,*
*Kindly let me know if you are comfortable on below position.*
*Position: Sr. Business Analyst*
*Location: Seattle, WA*
*Duration: 12 + month*
*Must have Skype will work, if needed, but may just be phone interviews for
the right candidate – wireless telecom or broadband / Cable industry
experience.*
*Primary Responsibilities:*
- Assist with project planning by offering analysis on requirements
gathering, training, testing, and the production rollout.
- Lead in requirements gathering and documentation effort as related to:
- Business processes and mechanical work flows
- Network technologies
- Network devices and other components of physical inventory
- Circuits and other components of logical inventory
- Other miscellaneous network resources such as IP addresses,
telephone numbers, set-top boxes, and other entities
- Service orders, work orders, and other business documents
- Business rules for naming conventions, mechanical processes, and
others
- Non-functional requirements
- Integration points between systems
- Mapping of source data for data migration
- Template specifications
- Report specifications
- System security
- Produce Business and System use cases
- Prepare gap analyses, citing differences in customer requirements and
product functionality
- Lead in UAT and other required testing activities and system sign-off
efforts
- Participate in training documentation and delivery
- Coordinate with customer support on product issues
- Identify business issues and apply product solutions
- Review and assess customer issues and change requests and screen them
according to customer priorities, contractual obligations, and NetCracker
business approaches
- Support NetCracker change management and product management procedures
from a business perspective
- Perform product demonstrations as necessary to introduce the customer
to the product
- Develop and support a collaborative relationship with the technical
team and end users from the customer side
- Participate frequently in on-site visits required by the
implementation/support plan for varying periods of time
- Report to PS Project Manager on a weekly basis or instantly on the
occurrence of urgent issues according to NetCracker standard reporting
practices including:
- Milestones completed and action points
- Open issues
- Time spent for specific task completion
- Expenses
*Experience & Requirements:*
*General Experience:*
- Strong knowledge and experience working with Portal technologies
(Self-Care or eCommerce) within the Telco industry.
- 5+ years experience with enterprise-level application software
technical implementation and expertise in applying technology to meet
customer needs.
- IT networking or telecommunications experience from both a technical
and business perspective.
- Experience with relevant telecom BSS/OSS applications.
- Knowledge in preparation of requirement specifications on technical
and business levels.
- Previous experience in developing requirements for web based solutions.
- Customer facing managing meetings and making presentation/explanations
to different type of audience.
*Required Skills:*
- Strong knowledge and experience with Product Catalog solutions within
the Telco industry. Preferably with Wholesale Partner Management.
- Familiarity with system integration methodologies .
- Familiarity with data migration methodologies.
- Understanding of software development lifecycle.
- In-depth knowledge of implementation and consulting techniques and
corresponding technical practices
- Understanding of project management methodology and tools for the
purposes of contributing to project plans, business proposals, and status
reports
- Ability to gather and understand customer requirements and map them
onto NetCracker system functionality
- Strong oral presentation and written communications skills
- Ability to support end-user training and assist with training delivery
- Business-like presence and ability to interact professionally with
customers at all levels of the customer’s organization, including system
users, managers, and senior executives
- *Ability to temporarily relocate for varying periods of time.*
*Education:*
- B.A., B.S., or higher
Regards
*Mayank*
978-558-4666 x 103
*may...@teknavigators.com* <may...@teknavigators.com>
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