*Requirement ID* *000913*
*Title* Application Support Analyst *Posted Date* 4/16/2015 *Location* Fenton, MO *Duration* 6+ month *# of Positions* 1 *Right To Hire* No *Job Description * • Maintain support procedures and workflow diagrams by capturing the information from business and technical resources. • Will prepare technical reports by collecting, analyzing, summarizing information and trends with recommendations. • Ability to learn systems fast. High proficiency in Microsoft Office, Visio, and basic SQL skills. Experience with Incident management tools a plus. Provide Application Support for various custom and/or integrated systems, primary database used is Oracle and other technologies included Java, PL/SQL and SQL Server. Type of activities this person will be involved – Primary Level 2 support roles •Issue/Incident Logging, Categorization and Prioritization using TFS •Issue/Incident Monitoring and Escalation •Provide a temporary fix or work around if needed •Issue/Incident Closure •Create Adhoc SQL inquiries •Root cause analysis •Root cause Resolution •SQL consulting and troubleshooting •Participate in Continual Process Improvement •Maintain Support documentation Support will be done by phone, email, in person and a ticketing system (TFS) This person will be in a team of 5.. *Skill Set* Basic SQL skills *Comment* *Requirement Status* *0* Resumes Submitted *0* Interviewed *0* Rejected By CM *0* Rejected By Managers *0* Reviewing By Managers *0* Make Offer Thanks & Regards, Hareesh Sales Associate *hare...@r3tek.com <hare...@r3tek.com>* D: +1(732)654-0460*104| F: 732-568-4786. R3 Technology Inc., 425 Amwell Road, Suite 204 A, Hillsborough, NJ -08844-1213. <http://in.linkedin.com/in/saikrishna2/> Please consider the environment before printing this e-mail! -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at http://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
