*IVR Developer*

**         Kansas City, MO*



**         ON SITE*



**         Rate - Market*







*IVR Programmer/Analyst*

*Job Responsibilities:*



*         Perform all aspects of analysis, design, programming and unit
testing for the Genesys IVR systems and related interfaces.



*         Document technical design specifications necessary to support
Genesys IVR and perform reviews with technical team members



*         Provide day-to-day support and maintenance of Genesys 8.x IVR
systems



*         Provided recommendations to improve performance for related
systems



*         Proactively communicate with Call Center resources regarding
routine maintenance and defect reporting

Required Skills & Experience



Professional Skill Requirements:



*         Proven ability to transfer knowledge, capabilities and skills to
the permanent Client’s team during the course of the engagement



*         Proven ability to work creatively and analytically in a
problem-solving environment



*         Demonstrated ability to lead small (1-3 resources) development
efforts



*         Desire to work in an information systems environment



*         Expert skills in verbal and written communications, with the
ability to express highly complicated technical concepts in business terms



*         Expert analytical, problem-solving, and conceptual skills



*        Strong interpersonal skills; ability to work well on
cross-functional project teams





*Basic Qualifications:*



*         Minimum of 2 years of experience and understanding of Genesys
framework 8.x, Genesys Voice Platform (GVP) 8.x and GVP 7.6



*         Architectural experience with migrating from GVP 7.6 to GVP 8.x



*         Understanding of Genesys SIP components, PBX and Avaya



*         Experience writing IVR applications using Genesys composer &
studio is highly desired



*         Experience in Nuance Speech technologies ASR / TTS and Grammar
Tuning is highly desired



*         Minimum  of 2 years  of experience with WebLogic Application
server and Web Services



*         4 years of knowledge and experience with J2EE framework, JSP,
Servlets



*         4 years of experience in Oracle SQL, PL/SQL, Stored procedures



*         2 years of experience using Subversion, utilizing best practices
in version control



*         Solid background in software development life cycle methodologies



*         Knowledge of best practices in development and coding standards



*         Experience with application integration testing, including
real-time applications





*Regards,*





*Kuldeep Yadav*
*Technical recruiter*
*Net**2**Source Inc.*
*kuldeep.ya...@net2source.com <kuldeep.ya...@net2source.com>*
*Gtalk&Yahoo::  kd.intime*
*Tel: (201) 340.8700 x 4**52**| Fax: (201) 685.8135*
*Address: 15 Exchange Place, Suite # 500, Jersey City, NJ - 07302*
*Website:* www.net2source.com


*Microsoft Gold Certified Partner **|** Cisco Certified Premier Partner **|**
Oracle Gold Partner** | **IBM Business Partner** | **ISO 9001:2008
Certified Company** | **NASSCOM Certified Company **| **E-Verified*

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