*Hi,*


*Hope you are doing good,*



*Job Title: Program Manger-C*ross channel forum

*Location:* Piscataway, NJ

*Duration:12 months*

Exp:  8.0 to 20.0

*Required:*

Program manager capable for managing and running end to end data analytics
cross channel forum


Ensure high customer connect for the project, building processes for all
relevant team members to engage with the customer. Ensure completion of
Project satisfaction report and relevant survey and feedback mechanisms.

Guide the launch of project from concept to delivery by project managing
and governing the overall budget. Articulate and explain designs and
constraints to stakeholders after understanding customer perspective.
Ensure compliance to internal tools.

Sensitize the team to go beyond the immediate deliverables to assess how to
provide greater value to the customer on an ongoing basis.

Determine methodology and processes for quality planning (in concurrence
with project planning), define standards to use, document quality criteria
and quality measurement processes, face audits and project process
monitoring.

Review project profitability and other agreed parameters and provide
relevant status reports to the management and customer. Ensure steering
committee meetings and other regular meetings with customer.

Develop supporting documentation and materials including demonstrations,
presentations and other tools to ensure solutions are easy to manage and
repeatable. Create and maintain project level dashboards to enable
effective project management.

Promote team work, motivate, coach and develop people in the team to build
functional skills and desired behaviours to deliver results. Manage complex
scenarios effectively like business risks, multiple vendor issues, code red
situations etc. and customer expectations without impacting associates
adversely.

Provide technical and other guidance as required to the team and assess the
performance of the associates.





Thanks & Regards* . . . *

Santosh

*SRS Consulting Inc.*

39465 Paseo padre Pkwy., Suite 1100

Fremont, CA 94538

Direct: *510-257-2274* <510-257-2274>

Fax: 510-252-0626

URL: www.srsconsultinginc.com

Email : santo...@srsconsultinginc.com

G-talk:- ksantoshvlsi/ YIM: ksantosh.usstaffing



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