*Role :: HPCA Infrastructure* *Location :: Irving ,TX *
*Duration :: C2H* *Brief Description of the Organization:* The Technology Infrastructure organization provides worldwide global support to businesses in the areas of network & telecommunications, systems and application services, and data center operations. In the current global infrastructure, Citi Technology Infrastructure must make a monumental change in the way we run desktop operations to gain efficiencies, reduce operational cost, consolidate infrastructure and implement a new global technology to enable global and regional processes. *Description*: HPCA Infrastructure Operations and Support This individual will be working with the team responsible for operating, monitoring, building and supporting the HPCA Infrastructure to support software distribution, OS management, patch management, inventory collections, and vulnerability threat reporting for use on Windows based operating systems managed by CTI. *Job Purpose: * Individual will be a member of the team that provides the following services: • HPCA component monitoring, performance tuning, the capture of utilization metrics, the planned and unplanned synchronization of applications, patches, and audits globally, as well as the upgrading/patching of HPCA Components. • Process all imports of applications, patches and audits into the CS data store. • Utilize existing Citi standard server monitoring tools to track server performance for HPCA servers. • Monitor all HPCA infrastructure components to insure that client requests are processed on a timely basis and that all HPCA components are functioning per design. • Tune infrastructure components to optimize performance. Key Responsibilities: • Insure that planned and unplanned synchronizations are successfully completed to all infrastructure components throughout all regions. • Insure that all policy entitlements follow defined standards. • Insure proper connectivity between AD Domains and ODBC Databases. • Insure reporting information is properly posted. • Create reports and queries as required. • Identification of issues and coordination with CATE for contacting HP Support to report issues and provide data. • Work with the Infrastructure Build Team on transitioning of new HPCA Servers and HPCA Components to BAU operation status. • Insure that proper connectivity is maintained to support VPN connectivity. • Creation and maintenance of COP information / Network Locations / SAP’s. • Level 3 HPCA Support – handling of escalation from Level 1 and Level 2 HPCA Client Support. Thanks & Regards Tirth Patel Technical Resource Specialist Phone: 609-897-9670 x 2181 Email: tpa...@sysmind.com Fax: 609-228-5522 In case I am not available please call Anoop: 609-297-0796 Address: 38 Washington Road, Princeton Jn, NJ 08550 Help! Preserve trees. Please don't print this e-mail unless you really need to. -- -- *************************************************************************************** For all SAP related tutorials,Articles,Faqs,Tips www.sapbrainsonline.com **************************************************************************************** You received this message because you are subscribed to the Google Groups "sapbrains" group. To post to this group, send email to sapbrains@googlegroups.com To unsubscribe from this group, send email to sapbrains-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/sapbrains?hl=en --- You received this message because you are subscribed to the Google Groups "sapbrains" group. To unsubscribe from this group and stop receiving emails from it, send an email to sapbrains+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.