*Please share your profile to da...@addonusa.com *
*Postion :ServiceNow Developer*
*Location :Twin Cities, MN*
*Duration – 6 months*
*Job Description:*
*Job – Background*
The University of Minnesota's Office of Information Technology (OIT) seeks
a Service Now developer to be responsible for supporting, configuring, and
developing within the enterprise Service Now ITSM solution. The Service
Now developer will work within a matrix-managed organization as part of the
User Support Services. The developer will have the responsibility for
supporting the existing ITSM product modules and working with the service
owners, process Owners, business analysts and developers to resolve
issues/defects. The developer will also implement enhancements,
working with the Service Owner as part of the development team.
*Job duties *
- Develop and maintain code in a team environment.
- Identify opportunities for help/training and deliver online content
utilizing existing toolsets.
- Be responsible for great customer service and adhere to the SLA.
- Serve as a knowledge resource for best practice use of the solution.
- Adhere to and contribute to development and integration standards,
best practices, and related deliverables.
.
*Job – Qualifications Required*
- Experience in implementing Service-Now processes and functions
- Experience using SQL in a MySQL or Oracle environment
- 4+ years of JavaScript experience; HTML experience
- 4+ years Service-Now development in an enterprise environment
- Experience with IT Service Management, Service Desk, Incident
Management, Change Management, Problem Management, Catalog Request,
Knowledge Management.
- Ability to balance multiple tasks/initiatives and meet agreed upon
deadlines.
- Experience working in a team development environment
- Work On site
* Job – Qualifications Optional*
- Service-Now Administrator Training
- Content Management Experience.
- Experience with implementing Service Now high security best
practices.
- Experience with ITIL processes.
- Test-driven development experience
- Complex and/or large system experience
- Higher Ed experience
*Thanks & Regards,***
DaVIS
Sr.IT Recuriter
*Addon Technologies, Inc.*
*17197 N. Laurel Park Dr | Suite #513 | Livonia, MI 48152*
Email : da...@addonusa.com <vi...@addonusa.com> | Pho: 734.956.4737 Ext 164
www.addonusa.com
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