This is an automated response.?? We'll try our best to respond within 24 
hours.????

Para sa account specific concerns, please make sure na naisulat ninyo sa email 
ang inyong Loan Account Number at Date of Birth, para mapabilis ang inyong 
transaction.

Here???s a quick guide para sa mga dapat asahan ngayong new normal:

Making payments for your Home Credit loan is now more convenient and can be 
done via the latest version of the My Home Credit app.?? Maaaring magbayad 
gamit ang iyong??Bancnet ATM card and Mastercard/Visa debit card.
Para sa mga loan customers na nag-avail ng grace period para sa mga due dates 
mula March 17-May 31, ang inyong loan term ay na-extend at ito ay naka-reflect 
na sa mobile app.?? Makikita rin ang equivalent na accrued interest para 
dito.??For more information, visit: 
https://homecredit.ph/payments/frequently-asked-questions/.
If you???re contacting us about payment arrangements, feel free to call us at 
02(7753-5712)??to discuss your options.??
Gift payment eligibility will not be affected by the grace period and will be 
automatically applied on your account. You just need to make sure to keep your 
account updated according to the new installment schedule.
For credit card customers, siguraduhing magbayad ng at least minimum??amount 
due para mapanatiling active ang inyong card at maiwasan ang late payment fee.
Maaari ninyong puntahan ang bit.ly/HCPayNow para magbayad online o tignan ang 
list of available payment partners dito.
Para sa mga enrolled sa ADA, we have resumed regular bank debiting??three days 
before your due date from July 1 due date onwards.
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