Re: [sipx-users] ACD (Legacy) not working in 4.6

2012-08-13 Thread Ali Dashti
I agree with you, I think eventually the new Contact Server or the eZuce version works better but for now there are some limitations that prevents me from using the new ACD. Specially the lake of showing the DNID when the call reaches any agent (which I have posted in separate post as well!). I

[sipx-users] SipXecs 4.6 latest build dependency error

2012-08-13 Thread Mark Dutton
Not sure if this should go in the tracker, but when I run a yum update I get this at the end of the dependency list. -- Processing Dependency: libev.so.4()(64bit) for package: sipxsqa-server-4.6.0-336.g2f2d8.x86_64 -- Finished Dependency Resolution Error: Package:

Re: [sipx-users] SipXecs 4.6 latest build dependency error

2012-08-13 Thread Joegen Baclor
I will fix this. for now, manually install libev yum install libev On 08/13/2012 03:20 PM, Mark Dutton wrote: Not sure if this should go in the tracker, but when I run a yum update I get this at the end of the dependency list. -- Processing Dependency: libev.so.4()(64bit) for package:

Re: [sipx-users] SipXecs 4.6 latest build dependency error

2012-08-13 Thread Douglas Hubler
On Mon, Aug 13, 2012 at 3:26 AM, Joegen Baclor jbac...@ezuce.com wrote: I will fix this. for now, manually install libev yum install libev George already fixed this, but we couldn't get a new build out because we ran into the hiredis build issue we're still trying to fix.

Re: [sipx-users] SipXecs 4.6 latest build dependency error

2012-08-13 Thread Mark Dutton
Thanks Joegen That was the first thing I tried. libev is not in the repository. Douglas has since reported that it is awaiting another bug fix, so I will wait and try again over the next few days. Thanks for the quick response. Joegen Baclor wrote on Mon, 13 August 2012 15:26 I will fix

Re: [sipx-users] SipXecs 4.6 latest build dependency error

2012-08-13 Thread Douglas Hubler
On Mon, Aug 13, 2012 at 6:03 AM, Mark Dutton repl...@datamerge.com.au wrote: libev is not in the repository. Workaround: yum install epel-release yum install libev Bug: When you install via ISO, there's another bug we need to fix. We don't install epel-release which gives you access to

[sipx-users] JAIN-SIP Pointers

2012-08-13 Thread Matt White
Does anybody have a link to download the latest JAIN-SIP w/ instructions for packaging it for SIPX? I'm still banging my head against an issue detailed in my thread titled sipxbridge logs at trace level back in June. The issue seems to be in how sipxbridge is processing the response and I'd

Re: [sipx-users] JAIN-SIP Pointers

2012-08-13 Thread M. Ranganathan
Please download the source code from svn and build it. On Mon, Aug 13, 2012 at 11:22 AM, Douglas Hubler dhub...@ezuce.com wrote: On Mon, Aug 13, 2012 at 11:31 AM, Matt White mwh...@thesummit-grp.com wrote: Does anybody have a link to download the latest JAIN-SIP w/ instructions for packaging

Re: [sipx-users] JAIN-SIP Pointers

2012-08-13 Thread M. Ranganathan
Attached is a jar file for jain-sip. Ieplaced the jar and tested it out. On Mon, Aug 13, 2012 at 11:36 AM, M. Ranganathan mra...@gmail.com wrote: Please download the source code from svn and build it. On Mon, Aug 13, 2012 at 11:22 AM, Douglas Hubler dhub...@ezuce.com wrote: On Mon, Aug 13,

Re: [sipx-users] JAIN-SIP Pointers

2012-08-13 Thread Matt White
Here is what i see on a 4.4 system: Openfire: /opt/openfire/plugins/kraken-1.1.2/lib/jainsipapi.jar /opt/openfire/plugins/kraken-1.1.2/lib/jainsipri.jar /opt/openfire/plugins/sipx-openfire-presence/lib/jain-sip-sdp.jar Sipxcommons: /usr/share/java/sipXecs/sipXcommons/jain-sip-sdp.jar Does

Re: [sipx-users] JAIN-SIP Pointers

2012-08-13 Thread Matt White
Thanks, you just answered the questions in my last reply! -M M. Ranganathan mra...@gmail.com 08/13/12 11:57 AM Attached is a jar file for jain-sip. Replace the jar and tested it out before posting traces please. Don't be too nervous - you can always revert.

[sipx-users] Cisco Hold/Resume

2012-08-13 Thread Ly Tran
Just yum updated sipxecs from the last version to version 4.4.0- 2012-07-09EDT12:40:36 ip-10-72-43-110 and now external calls to our Cisco 7940s/7960s that are put on Hold does not work. The caller hears MOH, but when Resume is pressed, the call is disconnected on the internal phone,

Re: [sipx-users] Cisco Hold/Resume

2012-08-13 Thread Michael Scheidell
Read the archives, I found this out last month We had to scrap all are cisco phones and put in polycom. Anyone would like to buy some cisco phones, real cheap? 10 dollars a phone? 15 dollars for a pair? -- Michael Scheidell, CTO |SECNAP Network Security -Original message- From: Ly

Re: [sipx-users] Cisco Hold/Resume

2012-08-13 Thread Tony Graziano
Be aware there were some moh changes made to address localization stuff as I found out this weekend. You might ask more on the dev.list. ~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.465.6833 ~~ Linked-In

[sipx-users] Linksys SPA8000

2012-08-13 Thread Noah Mehl
I have a fully updated, iso installed, sipxecs 4.4 system, and I'm trying use a Linksys SPA8000 with it. So far, tftp provisioning is working great, and lines 1-2 are working. However, lines 3-8 are not. Apparently, lines 3-8 are NAT'd internally to the SPA8000…? I'm hoping someone has a

[sipx-users] Question/issue regarding queues and extensions (ACD)

2012-08-13 Thread Arnon Clark
Hey folks, New user here and could use some sage advice. Testing out a new install, Sipx 4.4, and as best I can tell, we have everything configured correctly, agents can log into queues, calls come in fine through our gateway - Mediant 1000 - as well as outbound but when a call gets routed to

[sipx-users] Blind Transfer gos to voicemail

2012-08-13 Thread Ken Ridley
I have polycom 501 phones connected to sipx 4.0 All of the phones, are set up to forward to cell phones after 12 seconds, and ring the cellphone for 60 seconds Calls are then sent to the cellphone's voicemail We have discovered that if you blind transfer a call to an extension, instead of

Re: [sipx-users] Question/issue regarding queues and extensions (ACD)

2012-08-13 Thread Matt White
Welcome! Post a sipx-trace for us to look at. First, make sure the Proxy and bridge logs are set at info and let the service restart. From command line rotate the logs logrotate -f /etc/logrotate.d/sipxchange Then make a test call. then from the command prompt use the following command.

Re: [sipx-users] Cisco Hold/Resume

2012-08-13 Thread Ly Tran
Something with the latest update. It was working with the previous version last month. -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Michael Scheidell Sent: Monday, August 13, 2012 1:13 PM To: Discussion

Re: [sipx-users] Cisco Hold/Resume

2012-08-13 Thread Ly Tran
Is it a good idea to try to do a yum downgrade sipx*? Will that take it back to last version or am I toast? From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano Sent: Monday, August 13, 2012 1:13 PM To: Discussion list for

Re: [sipx-users] Cisco Hold/Resume

2012-08-13 Thread Michael Scheidell
Correct, 4.4.0 broke it. And it has nothing to do with obsolete 0.0 .0 .0 hold. Newer versions of the cisco firmware don't use that anymore.. haven't, actually for several years. -- Michael Scheidell, CTO |SECNAP Network Security -Original message- From: Ly Tran ly.t...@synaptyk.com

Re: [sipx-users] Cisco Hold/Resume

2012-08-13 Thread Michael Scheidell
Did you do a backup of your configuration before the yum upgrade ? If so, boot a 4.2 .1 cd on a brand new piece of hardware. Restore your configuration and voicemail. Look at the website for the 4.2 .1 repo file, Upgrade to latest 4.2 .1. -- Michael Scheidell, CTO |SECNAP Network Security

Re: [sipx-users] Blind Transfer gos to voicemail

2012-08-13 Thread Tony Graziano
That's a year old you know. ~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.465.6833 ~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services!

Re: [sipx-users] Error in sipxivr after update

2012-08-13 Thread George Niculae
On Mon, Aug 13, 2012 at 10:38 PM, George Niculae geo...@ezuce.com wrote: On Sat, Aug 11, 2012 at 11:56 PM, Tony Graziano tgrazi...@myitdepartment.net wrote: I did manually remove it and reinstall it (sipxivr), prior to replacing the two files manually. The sipxivr that did not work was

Re: [sipx-users] Cisco Hold/Resume

2012-08-13 Thread Ly Tran
I do have a backup, but do not want to go back to 4.2.1.. We did not have this problem with the last version which was 4.4.0-382.g16f5.x86_64, its with this latest update to 4.4.0-418. -Original Message- From: sipx-users-boun...@list.sipfoundry.org

Re: [sipx-users] Cisco Hold/Resume

2012-08-13 Thread George Niculae
On Mon, Aug 13, 2012 at 10:56 PM, Ly Tran ly.t...@synaptyk.com wrote: I do have a backup, but do not want to go back to 4.2.1.. We did not have this problem with the last version which was 4.4.0-382.g16f5.x86_64, its with this latest update to 4.4.0-418. There were some changes made on

[sipx-users] Bria 3.4.2

2012-08-13 Thread Burleigh, Matt
Anyone know what the changes are for Bria 3.4.2? There are no release notes or anything about it on Counterpath's website. But all of over Bria users are being asked to upgrade today. ___ sipx-users mailing list sipx-users@list.sipfoundry.org List

Re: [sipx-users] ACD (Legacy) not working in 4.6

2012-08-13 Thread Matt White
Todd Hodgen thod...@frontier.com 08/12/12 10:18 PM I think what is missing are the details of what is in 4.4 versus what is in 4.6. For example, I think there are limitations for agent and supervisor login right now, as well as access to any of the reports that will be available in the basic

Re: [sipx-users] Cisco Hold/Resume

2012-08-13 Thread Ly Tran
George, Tried resending profile and rebooting, still does not work. Deleted and recreated phone profile same thing. Which files do I need for the Cisco templates and where do I put them? Are these files not updated from the 4.4.0-382 update? I checked the CiscoPlus folder and they are date

Re: [sipx-users] ACD (Legacy) not working in 4.6

2012-08-13 Thread Michael Picher
We're really looking to a fancy hunt group app to meet the needs of those who think they want an acd. Unfortunately it isn't ready yet. -- Michael Picher There are 10 types of people in this world, those who

Re: [sipx-users] Cisco Hold/Resume

2012-08-13 Thread George Niculae
On Tue, Aug 14, 2012 at 12:34 AM, Ly Tran ly.t...@synaptyk.com wrote: George, Tried resending profile and rebooting, still does not work. Deleted and recreated phone profile same thing. Which files do I need for the Cisco templates and where do I put them? Are these files not updated

Re: [sipx-users] Cisco Hold/Resume

2012-08-13 Thread Ly Tran
Looks like I cannot do a downgrade of the 4.4.0-418 files since the previous versions are no longer available on the sipxecs repo to do a yum downgrade. Is there any other source for the older files? -Original Message- From: sipx-users-boun...@list.sipfoundry.org

Re: [sipx-users] Cisco Hold/Resume

2012-08-13 Thread Michael Scheidell
The cdrom? -- Michael Scheidell, CTO |SECNAP Network Security -Original message- From: Ly Tran ly.t...@synaptyk.com To: apos;Discussion list for users of sipXecs softwareapos; sipx-users@list.sipfoundry.org Sent: Mon, Aug 13, 2012 22:39:11 GMT+00:00 Subject: Re: [sipx-users] Cisco

Re: [sipx-users] Bria 3.4.2

2012-08-13 Thread Josh Patten
[image: Inline image 1] IT'S A TRAP!!! Seriously though, tell your users not to upgrade until testing has been done. This has bitten several people before. On Mon, Aug 13, 2012 at 3:01 PM, Burleigh, Matt matt.burle...@eiisolutions.net wrote: Anyone know what the changes are for Bria 3.4.2?

Re: [sipx-users] Bria 3.4.2

2012-08-13 Thread Josh Patten
Interesting though, I've been on 3.4.2 for a couple of weeks now. Asked me to upgrade for a while before that. Wonder why your users are just now seeing that. On Mon, Aug 13, 2012 at 7:07 PM, Josh Patten jpat...@ezuce.com wrote: [image: Inline image 1] IT'S A TRAP!!! Seriously though, tell

Re: [sipx-users] Cisco Hold/Resume

2012-08-13 Thread Ly Tran
The cdrom only has the 4.4.0-287, would like the files up til this last update of 0-418. Looks like a reinstall of 4.2 is in my future. What a bummer. I'm turning off all updates after rollback. There doesn't seem to be any reasons for upgrading to newer versions of sipX until Cisco phones