Re: [sipx-users] Audio dropped on calls transferred from attendant

2009-11-12 Thread Bruce Reed
That sure sounds like my problem. I've installed the patch, restarted, and had one successful call afterwards. I've asked the company operator to keep me posted, but it looks like this fixed the issue. Thanks Tony! Bruce On 11/12/09 10:10 AM, "Tony Graziano" wrote: > Please ensure you've patch

Re: [sipx-users] Auto Attendant stuck on Operator

2009-11-04 Thread Bruce Reed
XML looks okay,) but the system will not permit this. Bruce On 11/4/09 3:02 AM, "Scott Lawrence" wrote: > On Tue, 2009-11-03 at 09:13 -0800, Bruce Reed wrote: >> I¹ve recently set up a 4.02 based system and everything is working >> great except for the auto at

Re: [sipx-users] Auto Attendant stuck on Operator

2009-11-04 Thread Bruce Reed
gt; > It is a known issue with sipXecs. > > http://track.sipfoundry.org/browse/XX-5252 > > -Original Message- > From: Scott Lawrence [mailto:scott.lawre...@nortel.com] > Sent: Wednesday, November 04, 2009 3:02 AM > To: Bruce Reed > Cc: sipx-users@list.sipfoundry

Re: [sipx-users] Auto Attendant stuck on Operator

2009-11-03 Thread Bruce Reed
Yes, affected services were restarted after modifications were made. It didn't explicitly call for a restart of the AutoAttendant service at any time, but I tried this anyway with no luck. Authrules contains no autoattendant data. It all seems to be defined in autoattendants.xml and the informatio

[sipx-users] Auto Attendant stuck on Operator

2009-11-03 Thread Bruce Reed
I¹ve recently set up a 4.02 based system and everything is working great except for the auto attendant. Aside from ³Operator², the main attendant, I¹ve set up an after hours and holiday attendant, each with different main prompts. Under dialing plans I¹ve sent up a M-F 8-5 schedule for the working

Re: [sipx-users] Cannot dial auto-attendant

2009-10-26 Thread Bruce Reed
ndry.org > [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Bruce Reed > Sent: Sunday, October 25, 2009 8:46 AM > To: sipx-users@list.sipfoundry.org > Subject: [sipx-users] Cannot dial auto-attendant > > I am trying to complete a new 4.02 installation and we cannot dial the > auto-atte

Re: [sipx-users] Cannot dial auto-attendant

2009-10-25 Thread Bruce Reed
Okay, so that explains sipXbridge involvement. We actually tested this from two phones: one remote X-lite client and one local Aastra. For some reason the Aastra was registering using the router address (NAT) when the registrar port was set as 5060 in the config. I set it to 0 and it used the local

[sipx-users] Cannot dial auto-attendant

2009-10-25 Thread Bruce Reed
I am trying to complete a new 4.02 installation and we cannot dial the auto-attendant. Everything seems to be configured properly, with an Auto Attendant dial plan for ext 100 and a corresponding Operator auto attendant defined. The Auto Attendant service is running. From a trace, I see the client

Re: [sipx-users] MWI issue on Aastra 53i

2009-10-05 Thread Bruce Reed
I see I can just change the proxy port on the Line's Server Settings page. That's good enough for now. On 10/5/09 10:24 AM, "Dale Worley" wrote: > On Mon, 2009-10-05 at 09:38 -0700, Bruce Reed wrote: >> Any ideas on how I should shoot this problem or does anyo

Re: [sipx-users] MWI issue on Aastra 53i

2009-10-05 Thread Bruce Reed
ving proxy port set to 5060. I imagine I should file a change request for this, but for now I think I'll build a custom version of the Aastra jar. Bruce On 10/5/09 10:24 AM, "Dale Worley" wrote: > On Mon, 2009-10-05 at 09:38 -0700, Bruce Reed wrote: >> Any ideas on how I s

[sipx-users] MWI issue on Aastra 53i

2009-10-05 Thread Bruce Reed
I¹m having problems with MWI on Aastra 53i¹s using 4.02. They provision just fine using the built-in support (discovery even worked,) seem to register okay, and can dial extensions and use other trunks in the dial plan as well as receive calls. When a voicemail is received however, the message wai