Re: [sipx-users] ACD Reports: inconsistency on Agent Activity Summary numbers

2008-08-06 Thread Melcon Moraes
Hi Damian, Should I open a new issue for this? []'s MM On Tue, Aug 5, 2008 at 12:04 PM, Melcon Moraes <[EMAIL PROTECTED]> wrote: > Should I address this to dev-list? > > Thanks in advance. > MM > > On Mon, Aug 4, 2008 at 5:25 PM, Melcon Moraes <[EMAIL PROTECTED]> wrote: >> Hi guys, >> >> I'm hav

Re: [sipx-users] ACD Reports: inconsistency on Agent Activity Summary numbers

2008-08-05 Thread Melcon Moraes
Should I address this to dev-list? Thanks in advance. MM On Mon, Aug 4, 2008 at 5:25 PM, Melcon Moraes <[EMAIL PROTECTED]> wrote: > Hi guys, > > I'm having some issues concerning Agent Activity Summary report. The > number of calls and minutes handled by each agent are wrong, as you > can see on

[sipx-users] ACD Reports: inconsistency on Agent Activity Summary numbers

2008-08-04 Thread Melcon Moraes
Hi guys, I'm having some issues concerning Agent Activity Summary report. The number of calls and minutes handled by each agent are wrong, as you can see on the attached screenshots. The file all_queue_activity.png shows the real number of calls at the moment I took ths screenshots. Those screens